Lead Scrum Master

Responsibilities

• Lead Scrum Master serves as senior Agile delivery leader responsible for coordinating and optimizing delivery across multiple Agile teams.
• This role facilitates alignment, transparency, and cross‑team collaboration through Scrum of Scrums and scaled Agile practices.
• Leverage Azure Dev Ops to support backlog management, reporting, workflow visibility, and delivery accountability.
• Partner closely with product, engineering, architecture, QA, operations, and leadership stakeholders to manage risks, dependencies, and continuous improvement efforts.
• Facilitate Scrum of Scrums ceremonies, PI Planning, cross‑team refinement, sprint planning, and release coordination to ensure effective communication, alignment, and execution across multiple Agile teams.
• Identify, track, and help resolve cross‑team dependencies, risks, and impediments that may impact delivery.
• Partner with Product Management, Release Train Engineers, Scrum Masters, and other stakeholders to maintain delivery flow and support program execution.
• Manage and optimize Azure Dev Ops Boards, backlogs, dashboards, queries, workflows, reporting, and usage standards to promote transparency, traceability, and accountability.
• Publish sprint and program artifacts, including sprint commitment reports, burn‑down and burn‑up charts, velocity by team, and program increment plans.
• Provide clear, data‑driven updates to leadership on progress, risks, delivery health, key metrics, and opportunities for improvement.
• Support scaled Agile practices and Agile best‑practice adoption across teams, coaching teams toward stronger maturity and continuous improvement.
• Foster collaboration across engineering, product, architecture, QA, operations, and other cross‑functional teams.
• Lead program‑level retrospectives, identify process gaps, and drive actionable improvements that improve flow, predictability, transparency, accountability, and continuous learning.

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
• Configuration and organization setup experience with Azure Dev Ops Boards, pipelines, dashboards, and reporting.
• 7+ years of progressive experience in a Scrum Master role, Agile Delivery Lead, or similar role.
• 5+ years coordinating multi‑team Agile delivery (Scrum of Scrums, ART, or equivalent).
• Solid understanding of Agile frameworks (Scrum, Kanban) and scaled methodologies (SAFe, LeSS, Nexus).
• Proven ability to manage cross‑team dependencies and complex delivery environments.
• Excellent facilitation, communication, and conflict‑resolution skills.
• Preferred qualifications:
  
  SAFe RTE, SAFe SM, PSM II/III, CSM, or equivalent Agile certifications.
• Experience in cloud, Dev Ops, or enterprise‑scale software delivery environments.
• Familiarity with CI/CD concepts and engineering workflows.
• Ability to analyze delivery metrics and drive data‑informed decisions.
• Ability to travel:
  Up to 10%.

Demonstrates expertise in Agile delivery leadership, facilitating cross‑team collaboration, and optimizing delivery processes using Azure Dev Ops. Proven ability to manage dependencies, risks, and continuous improvement efforts in complex delivery environments.