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Senior Engagement Manager
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-07-21
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
Business Systems & Technology Analysis, Change Management, AI Business & Operations, Data Analyst
Job Description & How to Apply Below
Responsibilities
- Own and maintain an AI, Data, Automation and Analytics portfolio for BGS that provides transparent Key Performance Indicators (KPIs) and business value visibility
- Lead intake, qualification, and prioritization of analytics, AI, and automation initiatives, ensuring executive sponsorship and clear business cases
- Translate business needs into product strategies, backlogs, and delivery priorities
- Manage complex, cross-functional program plans, schedules, risks, dependencies, and budgets to meet commitments
- Facilitate discovery workshops to define problems, quantify value, and scope solutions
- Prepare and present stakeholder updates, portfolio reviews, and executive communications
- Drive adoption and reuse of analytics and AI solutions; measure usage and value realization
- Communicate portfolio health and success stories to BGS and Information Digital Technology & Security (IDT&S) leadership
- Collaborate with BGS functional areas (Supply Chain, MRO Operations, Quality, eCommerce, Pricing, Finance, Mods, Sales & Marketing, etc.) to develop functional data/analytics/AI/automation roadmaps
- Lead process mapping and continuous improvement initiatives (e.g., value stream mapping, Lean, Six Sigma, Design Thinking) to identify inefficiencies and design automated workflows
- Partner with IT architects and AI/data teams on solution design, system integration, and process-to-system visualizations
- Track process metrics pre- and post-improvement (throughput, user satisfaction, manual interventions, automation impact) and ensure UX considerations in process changes
- 10+ years experience preparing and presenting to executives, senior leadership, and external customers
- 5+ years experience developing, analyzing, and deploying Artificial Intelligence in a senior leadership role across geographical locations
- 5+ years experience in a customer facing role engaging with internal and/or external customers
- 5+ years experience with end-to-end project/program management: conception and initiation, planning, execution, performance/monitoring, and project close
- Ability to travel 10–20%
Demonstrates expertise in managing AI, Data, Automation, and Analytics portfolios, with a strong focus on translating business needs into actionable strategies and delivering measurable value. Proven ability to lead cross-functional teams, facilitate stakeholder engagement, and drive continuous improvement initiatives.
Hard Skills- Artificial Intelligence
- Data Analytics
- Program Management
- Process Mapping
- Lean Methodology
- Six Sigma
- Design Thinking
- KPI Development
- Budget Management
- Solution Design
- Executive Presentation
- Customer Engagement
- Facilitation
- Collaboration
- Communication
Position Requirements
10+ Years
work experience
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