More jobs:
Global End-User IT Services Director
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-07-23
Listing for:
Celerion
Full Time
position Listed on 2026-07-23
Job specializations:
-
IT/Tech
IT Project Manager, IT Business Analyst
Job Description & How to Apply Below
Celerion is seeking a Director of User Services to guide global end-user IT support strategy, partnering with business leaders and outsourced providers to ensure high-quality, SLA-driven service delivery. The role focuses on improving productivity through technology enablement and customer-centric service design.
You will shape service metrics, lead multi-regional teams, and drive ITIL-based practices across incident, request, problem, and knowledge management, while coordinating with
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