More jobs:
Ecommerce ITSM Lead - Hybrid, GCP Ops & Incidents
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-07-26
Listing for:
Ecommerce Guide
Full Time
position Listed on 2026-07-26
Job specializations:
-
IT/Tech
Ecommerce
Job Description & How to Apply Below
Cognizant is seeking an ITSM Manager for Ecommerce in the Greater Phoenix Area. The role is hybrid and focuses on reliability, performance, and continuous evolution of our digital commerce ecosystem.
You will lead the GCP operations team and own incidents, runbooks, and collaboration with engineering, product, and vendors to drive improvements. The ideal candidate has 8+ years in e-commerce ops or platform engineering, strong ITSM knowledge, and hands-on experience with major e-commerce
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