Manager Replenishment Operations and Reporting

Overview

The

Overview

The Manager of Supply Chain Business Intelligence leads the strategy, development, and delivery of analytics and reporting solutions that drive smarter decisions across Replenishment, Demand Planning, Inventory Management, and broader Supply Chain functions. This role sits at the intersection of business operations and data, translating complex operational questions into scalable BI products (dashboards, models, and self-service tools) that improve service levels, reduce waste, optimize inventory, and support AI-enabled planning.

The ideal candidate is equal parts storyteller, technologist, and operator — someone who can partner with broadly to frame the right question, build the data model to answer it, and coach teams to sustain it.

This position is located at our Store Support Office in Phoenix, Arizona, and operates on a hybrid schedule (in office Tuesday - Thursday).

Overview Of Responsibilities


Strategy & Leadership

• Define and execute the BI roadmap for Supply Chain in alignment with Inventory Management, Replenishment, Demand Planning, and IT priorities.
• Serve as the primary BI partner to Supply Chain leadership, translating business strategy into measurable KPIs and reporting products.
• Lead, mentor, and develop business analysts

• Own the end-to-end lifecycle of Supply Chain dashboards and reports in Power BI (and adjacent tools such as Excel, Fabric, SQL, Azure Synapse).
• Build and maintain semantic models, DAX measures, and Power Query transformations that provide a single source of truth for in-stock, on-hand, forecast accuracy, service level, shrink, and replenishment health.
• Partner with Merchandising, Store Operations, DC Operations, and Finance to ensure metrics are consistent, trusted, and actionable.

• Embed with Demand Planners, Replenishment Analysts, and Store Support teams to identify pain points and convert them into BI solutions.
• Support key programs (e.g., SRS, FARM, RELEX, self-distribution expansion) with analytics for pilots, go-lives, and post-implementation performance monitoring.
• Deliver executive-ready insights for Steer Co, All-Hands, and cross-functional reviews.

• Champion data governance, master data quality, and standardized definitions across Supply Chain metrics.
• Drive adoption of self-service BI; build training, documentation, and enablement paths for business users.
• Partner with IT/Data Engineering on data pipelines, warehouse structure, and security models.

• Identify opportunities to embed AI, machine learning, and Copilot capabilities into planner workflows (exception management, weather-driven risk, promotional lift, lifecycle management).
• Prototype and pilot new analytics capabilities; scale what works.

• Bachelor's degree in Business, Supply Chain, Data Analytics, Information Systems, or related field experience.
• 6+ years of progressive analytics/BI experience, with 2+ years leading a team.
• Advanced proficiency in Power BI (DAX, Power Query/M, data modeling), SQL, and Excel.
• Strong understanding of retail supply chain concepts: replenishment, forecasting, inventory turns, service levels, DC/store flow, shelf life, and shrink.
• Demonstrated ability to translate ambiguous business needs into structured analytics deliverables.
• Excellent communication skills with proven ability to present to executive audiences.

• Experience in grocery, fresh, or specialty retail; exposure to systems such as RELEX, SAP, Blue Yonder, o9, or Manhattan.
• Familiarity with Microsoft Fabric, Azure Synapse, Databricks, or Python/R.
• Experience supporting large-scale system implementations (WMS, replenishment, forecasting).
• Understanding of AI/ML applications in demand planning and replenishment.

• Business Acumen — thinks like an operator, not just an analyst.
• Storytelling with Data — turns dashboards into decisions.
• Curiosity & Rigor — questions the data before publishing it.
• Influence Without Authority — earns trust across IT, Merch, Ops, and Finance.
• Coach & Builder — grows analysts into future BI leaders.