Senior IT Solutions Architect – Infrastructure

Responsibilities

• Architect and deliver solutions for Compute & Storage, including Infrastructure Architecture, Enterprise Storage, Server Operations, Backup, Patch/Policy Management, and Performance Management.
• Lead Cloud initiatives, covering Cloud Solutions, Cloud Engineering, Cloud Security, and Cloud Operations.
• Oversee Data Center architecture and operations, including colocation and facility management.
• Ensure robust disaster recovery, business continuity, and infrastructure security measures are in place.
• Contribute to I&O strategy, intake, and action facilitation.
• Support vendor management, contract negotiations, and IT asset management (hardware/software).
• Drive automation initiatives and participate in the Automation Center of Excellence (COE).
• Lead demand and portfolio delivery, ITIL service management, and policy/compliance/risk management.
• Oversee end user support, including IT support, customer care, workstation engineering, and remote access management.
• Manage observability and network operations center (NOC) functions, ensuring proactive monitoring and rapid incident response.
• Lead infrastructure security (network security, IAM) and field services for workstations and remote users.
• Align infrastructure and support services with the strategic direction of the Infrastructure & Operations organization.
• Partner with IT leadership, business stakeholders, and cross-functional teams to ensure infrastructure and support services meet evolving business needs and regulatory requirements.
• Develop and maintain documentation, standards, and solution patterns to ensure consistency and compliance across the enterprise.
• Design and implement infrastructure security measures to protect organizational assets and ensure compliance with industry standards and regulatory requirements.
• Conduct vulnerability assessments, patch management, and enforce data protection policies.

• Bachelor’s degree in Information Technology or related field PLUS seven (7) years of prior relevant experience or equivalent combination of education and directly related experience.
• Requires in-depth level of technical knowledge within a job area and working knowledge of other technical areas.
• Solutions Architect, Senior | Network | Information Technology Bachelors' degree in Information Technology or related field PLUS ten (10) years of prior relevant experience or equivalent combination of education and directly related experience.
• Requires mastery level technical knowledge, typically obtained through advanced education and experience across multiple business areas or systems to improve technology planning and development.
• Deep technical knowledge in infrastructure, enterprise support services, and working knowledge of related domains.
• Relevant certifications (e.g., OCI Solutions Architect, Azure Architect Expert, VMware VCP, CompTIA Server+) are highly desirable.