Web Content Manager

Job Title:

Web Content Manager (WCAG Accessibility & Digital Content)

Location:

Hybrid once a week in the office. Job Type: Contract – 6 Months Job Summary

We are seeking an experienced Web Content Manager with strong expertise in web accessibility (WCAG 2.1/2.2 Level AA), Section 508 compliance, digital content management, and CMS administration
. This role will lead accessibility compliance efforts across all public‑facing web properties, ensuring digital content is fully accessible to individuals with disabilities and users relying on assistive technologies.

The ideal candidate will have hands‑on experience performing accessibility audits, remediating digital content, managing CMS platforms, creating plain‑language content, and collaborating with cross‑functional teams to maintain an inclusive and user‑friendly digital experience.

• Serve as the subject matter expert for WCAG 2.1/2.2 Level AA
  , Section 508
  , and ADA Title II compliance.
• Conduct routine accessibility audits using automated accessibility testing tools and manual testing methods.
• Perform keyboard navigation, screen reader testing (JAWS, NVDA, Voice Over), and identify accessibility barriers.
• Document findings and coordinate remediation efforts to maintain compliance.

• Audit and remediate web pages, PDFs, forms, tables, graphics, and multimedia content.
• Convert inaccessible PDFs into accessible HTML or fully tagged PDFs.
• Ensure multimedia includes captions, transcripts, and audio descriptions where required.
• Maintain proper heading hierarchy, alternative text, descriptive links, and semantic HTML structure.

• Write, edit, and publish clear, plain‑language content for public‑facing websites.
• Simplify complex information into user‑friendly web content.
• Manage website content through the organization’s Content Management System (CMS).
• Maintain consistent navigation, taxonomy, responsive design, and digital style standards.

• Partner with business stakeholders to update and improve website content.
• Coordinate digital content updates and accessibility improvements across departments.
• Support website governance and quality assurance initiatives.

• Train internal content contributors on accessibility best practices.
• Develop accessibility documentation, standards, and publishing checklists.
• Promote accessibility‑first content creation across the organization.

• Bachelor's degree in Communications, Web Design, Digital Media, Information Technology, or a related field (or equivalent experience).
• Experience managing enterprise websites using Content Management Systems (CMS).
• Strong knowledge of WCAG 2.1/2.2 (Level AA),
  Section 508
  , and ADA accessibility standards
  .
• Hands‑on experience performing accessibility audits and remediation.
• Experience using accessibility testing tools.
• Strong understanding of semantic HTML5, CSS, responsive web design, and accessibility best practices.
• Experience creating accessible PDFs and digital documents.
• Excellent writing, editing, and content management skills.
• Strong communication and stakeholder management skills.

• Experience with accessibility scanning tools (e.g., Acquia Optimize or similar).
• Familiarity with screen readers such as JAWS, NVDA, and Voice Over.
• Experience with accessible document remediation.
• Knowledge of UX/UI accessibility principles.
• Experience delivering accessibility training.