Digital Accessibility & Web Content Specialist

Job Summary Our client is looking for a Digital Accessibility & Web Content Specialist for a 6 month hybrid contract opportunity located in Phoenix, AZ.

Job Summary Our client is looking for a Digital Accessibility & Web Content Specialist for a 6 month hybrid contract opportunity located in Phoenix, AZ.

location:
Phoenix, Arizona
job type:
Contract
salary: $28 - 31 per hour
work hours: 8am to 5pm
education:
Bachelors

Here is the generalized, client-agnostic version of the job description with all references to Arizona, AZDVS, specific divisions, proprietary vendor software (like Acquia), and government-specific style guides removed or generalized.

The defining priority of this position is the implementation, audit, and strict enforcement of the Web Content Accessibility Guidelines (WCAG 2.1/2.2, Level AA standards) across all digital properties. Given that a significant percentage of the target audience includes individuals with disabilities, visually or hearing-impaired users, aging populations, and assistive-technology dependents, the Digital Accessibility & Web Content Specialist ensures that no digital barrier prevents end-users from accessing essential programs, services, and support.

• Accessibility Compliance & WCAG Governance (Primary Focus):
  Serve as the organization's subject matter expert on applicable regulatory standards (including Section 508 and WCAG 2.1/2.2 Level AA compliance). Conduct systematic, routine accessibility audits using both automated enterprise scanning tools and manual keyboard navigation and screen-reader testing.
• Document Remediation & Media Optimization:
  Audit, remediate, and catalog all public-facing digital media. Convert legacy, non-compliant PDFs into semantic, accessible HTML or fully tagged, screen-reader-friendly PDFs. Ensure all multimedia components feature synchronized captions, descriptions, and text transcripts.
• User-Centric Content Strategy:
  Write, edit, and optimize plain-language web copy that breaks down complex policy, application pipelines, and administrative updates into clear, actionable instructions. Eliminate dense jargon in favor of intuitive, user-friendly layouts.
• Cross-Divisional Digital Coordination:
  Partner closely with internal program leads across operational divisions to update, streamline, and maintain their respective digital footprints.
• Platform Administration & Brand Integrity:
  Administer the daily operations of the Content Management System (CMS), enforcing consistent site taxonomy, intuitive navigation paths, responsive mobile design, and adherence to enterprise digital brand guidelines.
• Training & Organizational Advocacy:
  Conduct continuous accessibility training sessions for internal content contributors across various departments. Author documentation, standards, and checklists to prevent accessibility errors (such as missing alt-text, poor color contrast, or broken link strings) at the point of creation.

Knowledge, Skills, and Abilities (KSAs)

Core concepts, success criteria, and testing methodologies underlying WCAG 2.1 and 2.2 (Levels A and AA).

Assistive technologies, including screen readers (JAWS, NVDA, Voice Over), refreshable braille displays, and speech recognition software.

Statutory regulations governing digital accessibility, specifically Title II of the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act.

Modern content management systems (CMS), semantic HTML5, CSS layout principles, and responsive web design standards.

Plain-language principles, cognitive accessibility standards, and intuitive UI/UX navigation patterns.

Executing technical remediation on non-accessible digital assets (PDFs, data tables, web forms, and visual graphics).

Utilizing accessibility testing tools and automated platforms to isolate, diagnose, and resolve code and contrast violations.

High-level copyediting and content generation, with the specific ability to simplify complex data for public consumption.

Web asset optimization, including managing proper heading hierarchies, descriptive link structures, and mandatory image…