Director Legal Operations

Director, Legal Operations

At Banner Health, we set leaders up to succeed. We ensure leaders have the staff and resources their vision requires. Join a nationally recognized leader that values excellence and begin making a difference in people's lives.

The Director, Legal Operations is a strategic leadership role responsible for optimizing the efficiency, effectiveness, and value delivery of the Banner Health Legal Department. This role bridges legal expertise with business operations, technology, and process management to enhance legal service delivery across the organization. This role will have the opportunity to impact ongoing performance improvement efforts within the Legal Department, working with key Legal Department and other business stakeholders across the organization to support, oversee and effectuate key Legal Department operations initiatives.

This position is a strategic leadership role responsible for optimizing the efficiency, effectiveness, and value delivery of the Banner Health Legal Department. This role bridges legal expertise with business operations, technology, and process management to enhance legal service delivery across the organization.

Core functions include:

• Partnering with Legal Department leadership to identify operational priorities and improvement opportunities
• Implementing and continuously improving legal processes and workflows
• Evaluating and recommending enhancements to legal technology solutions
• Serving as the primary Legal Department stakeholder for the CLM
• Overseeing billing and related administration relationships with outside counsel and legal service providers
• Developing dashboards and reporting mechanisms for legal department performance
• Overseeing and managing service of process, Legal Department recordkeeping and related Legal Department processes, support functions and practices
• Building and leading the legal operations team

Minimum qualifications include:

• Education and/or experience equivalent to bachelor's degree
• 5-10 years of progressive experience in legal operations, law firm management, or related operational roles including 3-5 years of leadership/management experience
• Proven track record of implementing legal technology and process improvements and experience managing budgets and vendor relationships
• Proficiency with legal technology platforms and tools, advanced skills in data analysis and reporting, outstanding communication and stakeholder management capabilities, innovative thinking, change management competency, financial acumen and budget management experience, and the ability to work collaboratively across departments and levels

Preferred qualifications include:

• CLOC (Corporate Legal Operations Consortium) membership or certification
• Project Management Professional (PMP) certification
• Experience in corporate healthcare industry
• Experience with Lean Six Sigma or similar process improvement methodologies
• Knowledge of legal department benchmarking and industry standards

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