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Casework User Support Supervisor

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: American Red Cross
Full Time position
Listed on 2026-08-10
Job specializations:
  • IT/Tech
    Systems Administrator
Salary/Wage Range or Industry Benchmark: 73000 - 81000 USD Yearly USD 73000.00 81000.00 YEAR
Job Description & How to Apply Below

The American Red Cross is seeking a System Operator to ensure the timely resolution of Technical Exceptions within our casework system of record and related IT tickets. You will support disaster-affected individuals by keeping the workforce system functioning as designed.

This is a term-limited position through June 30, 2027, with possible extension based on business need. You will hire, train, and supervise a team of System Operators, coordinate with NHQ and field stakeholders, and monitor data

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