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Security Systems Support Engineer – Level 2

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Interface Security Systems LLC
Full Time position
Listed on 2026-08-10
Job specializations:
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 52000 - 76000 USD Yearly USD 52000.00 76000.00 YEAR
Job Description & How to Apply Below

Interface Systems LLC is seeking a Level 2 Security Technical Support Analyst to join its Customer Support Organization. The role focuses on fault isolation, repair, and service restoration for analog and IP-based security services, including CCTV, access control, fire, and intrusion solutions.

You will work with Level 1 teams and customers via ticketing, email, chat, and phone, guiding escalation, resolving complex issues, and maintaining strong client relationships.

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