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Senior CS Platforms Analyst – AI-Driven Gainsight Expert
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-08-10
Listing for:
UKG (Ultimate Kronos Group)
Full Time
position Listed on 2026-08-10
Job specializations:
-
IT/Tech
Business Systems & Technology Analysis, Business Intelligence, IT Business Analyst, AI Business & Operations
Job Description & How to Apply Below
UKG is seeking a Senior Business Systems Analyst to spearhead the administration, optimization, and architectural direction of our Customer Success platforms—primarily Gainsight and Staircase AI. You will bridge technical execution and business strategy to translate complex needs into scalable system solutions.
You will work with CS leadership to drive data, automation, and AI insights to boost product adoption, reduce churn, and accelerate measurable business outcomes, guiding end-to-end system
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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