ServiceNow ITSM & ITAM Platform Engineering

Role Overview

We are seeking an experienced Service Now developer for the ITSM & ITAM Platform Engineering team. The role involves implementing, configuring, and maintaining the Service Now platform, driving business process automation, and delivering seamless ITSM solutions to improve efficiency across business functions.

8+ years in related fields.

• 3+ years of Service Now platform development experience
• In-depth knowledge of Service Now modules: ITSM, ITOM, Sec Ops
• Strong proficiency in JavaScript and Service Now configuration (business rules, UI policies, client scripts, ACLs), Flow Designer, and application development
• Experience with integrations and API development (REST, JSON)
• BS or MS in Computer Science, Computer Engineering, or related field
• Service Now Certified System Administrator (CSA)
• Service Now Certified Application Developer (CAD)
• Conceptual architecture knowledge
• Knowledge of Machine Learning or Generative AI preferred

• Responsible for the timely delivery of development projects across the life cycle—requirements analysis, design, development, testing, implementation, documentation.
• Provides estimates for design, build, test, and implementation phases.
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