Network Engineer - Regional Wireless Cooperative; IT Sysytems Specialist; department

About This Position

The City of Phoenix, Information Technology Services Department (ITS) provides enterprise-wide IT and supports departments' business solutions. Our business is in the City of Phoenix, which means the work our IT professionals do helps to improve lives of residents, businesses, and visitors to Phoenix! The Information Technology Services (ITS) Department is seeking a Network Engineer to join the Infrastructure Division to support and maintain the mission critical network infrastructure of the Regional Wireless Cooperative (RWC).

The RWC is a multi agency public safety communications cooperative whose members fund and share access to a highly resilient system supporting police, fire, federal, tribal, and regional partners. Currently, the RWC includes the 700 MHz P25 system, the Fire Hazard Zone VHF system, and a robust transport/backhaul environment engineered for full redundancy and 99.999% uptime. The network supports more than 19,000 member radios and over 20,000 interoperability partners, including agencies such as the DEA, FBI, U.S. Marshals Service, Customs and Border Protection, and multiple municipal jurisdictions!

This Network Engineer (RWC) role focuses on sustaining the Layer 3 Virtual Private Network services that enable reliable transport for public safety radio communications and select municipal and enterprise customers. The Network Engineer will assist with configuring, monitoring, troubleshooting, and maintaining mission critical network infrastructure built primarily on Juniper platforms.

• Supporting daily network operations.
• Responding to and resolving network incidents.
• Assisting with system upgrades.
• Participating in field installations and site activations across the cooperative's facilities.

The Network Engineer (RWC) works under the guidance of the Lead Network Engineer (RWC) and will engage with a diverse set of partner agencies within the cooperative. The role offers significant opportunities for professional growth within a high availability environment, and requires participation in an on call rotation, which may include nights, weekends, evenings, early mornings, and holidays as needed.

• This position is eligible for a hybrid telework schedule of up to two days per week after the first 90 days of employment, contingent upon performance, attendance, workload, and approval from the supervisor.
• The role requires flexibility to attend in person meetings or trainings at a designated City work location as operational needs arise. This may include midday, or same day requests to report onsite as operational needs arise.
  • Please note:
    
    Preference will be given to candidates residing locally or within the state of Arizona; however candidates willing to relocate by the time of hire are also encouraged to apply.

• Strong understanding of routing and switching fundamentals.
• Working knowledge of Virtual Private Networks (VPNs) and Multiprotocol Label Switching (MPLS).
• Ability to troubleshoot network uses at Layers 1 through 3 with guidance.
• Interest in developing advanced network engineering skills.
• Willingness to participate in field work and site installations.
• Strong problem solving and learning mindset.
• Reliable and detail oriented.
• Comfortable working in a mission-critical environment.
• Excellent written and verbal communication and presentation skills.

Pay Range: $86,153.60 to $ annually.

Hiring Range: $86,153.60 to $ annually.

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.
• Promotions occur when the last two digits of the pay grade increase.
• Demotions occur when the last two digits of the pay grade decrease.
• Lateral transfers occur when there is no change to the last two digits of the pay grade.
• When there is a change in the first digit of the pay grade, there may also be a change to your…