ServiceNow IRM Consultant
Listed on 2026-09-03
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IT/Tech
IT Consultant, IT Business Analyst
Purple Drive
Service Now IRM Consultant Share Contractual Phoenix, AZ PDT - 8167 6-9 09/04/2025 Overview:
We are seeking a highly skilled and experienced Service Now IRM Developer to join our team. In this role, associate will be instrumental in designing, developing, implementing, and maintaining robust Integrated Risk Management (IRM) solutions on the Service Now platform. Associate will work closely with business stakeholders, risk managers, compliance officers, and audit teams to translate business requirements into technical solutions that enhance our organizations risk posture and ensure regulatory adherence.
Need hands-on 5 years Service Now development experience.
Key Responsibilities:
- Service Now IRM Development Configuration
- Lead the development, configuration, and customization of Service Now IRM modules, including Advanced Risk, Audit Management, Policy and Compliance Management, Vendor Risk Management (VRM), Regulatory Change Management, and Business Continuity Management (BCM).
- Design and build IRM workflows, scoring methodologies, entity scoping, and Risk Assessment Methodologies (RAM).
- Configure and customize functional data such as Notifications, Service Level Agreements (SLAs), and reporting.
- Develop and manage script objects like Business Rules, Script Includes, UI Policies, UI Actions, Client Scripts, Access Control Lists (ACLs), and Flows Workflows.
Integration Data Management
- Set up and manage integrations between Service Now IRM and other internal external systems using various methods (e.g., RESTSOAP APIs, Integration Hub, MID Server).
- Perform data imports and exports, ensuring data integrity and alignment with IRM processes.
Collaboration
- Requirements Gathering
- Collaborate with cross-functional teams, product managers, and stakeholders to gather and prioritize business requirements for IRM solutions.
- Participate in requirements workshops, design sessions, and sprint planning.
- Provide technical expertise and guidance on Service Now IRM capabilities and best practices.
Hands-on experience of working on the IRM Configuration Management Database (CMDB) and Common Service Data Model (CSDM) capabilities. Collaborate with business analysts and stakeholders to gather requirements and translate them into solutions. Provide technical expertise in troubleshooting and resolving application issues.
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