Technical Specialist
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-09-05
Listing for:
Sonora Quest Laboratories
Full Time
position Listed on 2026-09-05
Job specializations:
-
IT/Tech
IT Business Analyst, Systems Analyst, Technical Support, IT Consultant
Job Description & How to Apply Below
Sonora Quest Laboratories is seeking a Technical Specialist to support and optimize our IT and software solutions in a fast-paced, innovative lab environment. You will configure, maintain, and troubleshoot applications and integrations that power our operations, ensuring reliability, data integrity, and excellent user experience. Collaborating with cross-functional teams, you'll translate business needs into technical solutions, participate in testing and deployments, create clear documentation, and provide user training.
This role offers significant growth, exposure to cutting-edge tools, and the chance to improve healthcare technology.
Responsibilities
- Implement, configure, and support software and IT solutions for laboratory operations
- Collaborate with cross-functional teams to understand technical requirements and translate them into solutions
- Troubleshoot and resolve application, interface, and system issues in a timely manner
- Support system integrations, data flows, and connectivity with clinical and business systems
- Create and maintain technical documentation, configurations, and standard operating procedures
- Participate in testing, validation, and deployment of new features and system enhancements
- Train and support end users on software tools, workflows, and best practices
- Monitor system performance, identify improvement opportunities, and recommend optimizations
Required Skills
- Systems integration
- Application configuration
- SQL and database querying
- Scripting or automation (e.g., Power
- Shell, Python)
- API and HL7 or healthcare data standards
- Technical troubleshooting and root cause analysis
- Software implementation and deployment
- IT service management tools (e.g., Service
- Now, Jira)
- System and process documentation
- User training and support
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