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Quality Team Lead - Claims & Analytics
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-09-06
Listing for:
HealthEdge
Full Time
position Listed on 2026-09-06
Job specializations:
-
IT/Tech
Data Analyst
Job Description & How to Apply Below
Health Edge is seeking a Quality Team Lead to drive quality, productivity, and data-driven insights. You will oversee calibration, coach analysts, and deliver actionable insights that improve operations and member experience. The role requires partnering with leaders and trainers to identify training opportunities.
Remote in the US with potential for hybrid work. Responsibilities include monitoring productivity via monthly scorecards, conducting calibration sessions, advancing speech analytics,
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