HRIS Analyst – Talent Development

• Configure and maintain standard HR technology functionality supporting business processes.
• Partner with Product Management to clarify business needs, document requirements, and translate requirements into system configurations and enhancements.
• Research and test new or updated system capabilities, including AI-enabled features, and document value, risks, and readiness considerations.
• Support system enhancements, workflows, integrations, and process automation through configuration, testing, validation, documentation, and deployment.
• Troubleshoot moderately complex system issues, perform root cause analysis, resolve issues within scope, and upscale advanced issues.
• Identify and recommend improvements to system usability, efficiency, and team member experience.
• Support system updates, releases, and upgrades, including impact review, testing, validation, deployment, and post-production support.
• Create and maintain system documentation, business processes, configuration details, test scripts, and user procedures.
• Support data integrity through audits, validation, discrepancy resolution, and system performance monitoring.
• Develop and maintain standard and moderately complex reports and dashboards, validate results, and help stakeholders interpret system data.
• Provide functional guidance and escalation support to HRIS Administrators.
• Collaborate with HR, Technology, vendors, and business teams on integrated HR technology solutions.
• Contribute to HR technology projects, implementations, optimization efforts, cyclical processes, and continuous improvement.
• Perform other duties as assigned.

• Minimum of 2 years of experience supporting HR technology systems or similar platforms.
• Experience completing standard system configuration, testing, reporting, data validation, and issue resolution.
• Experience supporting system enhancements, releases, implementations, or cyclical HR processes.
• Experience with enterprise HR systems such as Workday, learning platforms, Service Now, or similar technologies is preferred.
• Bachelor's degree in business, human resources, information systems, analytics, or a related field, OR 2 combined years of equivalent experience relevant to the functional area.
• Working knowledge of HR system and technology concepts, including system configuration, data structures, business processes, and AI capabilities.
• Intermediate to advanced skills in Microsoft Office Suite.
• Ability to analyze moderately complex problems, identify root causes, and implement solutions within established standards.
• Ability to independently manage assigned work while seeking guidance for complex, ambiguous, or high-risk decisions.
• Strong critical thinking and problem-solving skills with attention to detail and data accuracy.
• Ability to collaborate across teams and build effective working relationships through clear, professional communication.
• Strong written and verbal communication skills, including the ability to translate technical concepts for non-technical audiences.
• Experience supporting projects, system enhancements, releases, or implementations with moderate complexity.
• Ability to manage multiple priorities and adapt in a fast-paced, evolving environment.
• Demonstrated commitment to maintaining confidentiality and handling sensitive information with discretion.
• Ability to sit, talk and hear consistently.
• Close vision and distance vision.
• Ability to lift up to 10 pounds frequently and up to 25 pounds occasionally.

Demonstrates expertise in configuring and maintaining HR technology systems, with a strong focus on data validation, reporting, and process automation. Proven ability to collaborate across teams and effectively communicate technical concepts to non-technical stakeholders.

• HR Technology System Configuration
• Data Validation and Reporting
• System Enhancements and Implementations
• Microsoft Office Suite
• Problem-Solving and Critical Thinking

• HR Technology Systems
• System Configuration
• Data Structures
• AI Capabilities
• Testing and Validation
• Reporting
• Issue Resolution
• Process Automation
• Root Cause Analysis
• System Performance Monitoring

• Collaboration
• Communication
• Attention to Detail
• Adaptability
• Confidentiality

• HR Processes
• Business Processes
• System Usability
• Continuous Improvement
• Stakeholder Engagement

• Workday
• Service Now
• Learning Platforms