Microsoft 365 Support Engineer

Vaco has partnered with a key client to build a high-impact support team focused on elevating the executive experience within Microsoft 365. The organization has already completed its migration, and this team will play a critical role in ensuring leaders are able to operate smoothly, confidently, and without friction in the new environment. It's a highly visible, relationship-driven position where you'll act as a trusted partner to executive leadership, removing obstacles, optimizing how they work, and ensuring M365 tools (Outlook, Teams, One Drive, SharePoint) enhance productivity rather than slow it down.

No third parties at this time.

• Partner directly with executive leadership to ensure a seamless day-to-day experience in Microsoft 365
• Anticipate and remove friction points across Outlook, Teams, One Drive, and SharePoint before they disrupt productivity
• Rapidly resolve high-impact issues
  -especially time-sensitive challenges like meeting access, collaboration breakdowns, or cross-device inconsistencies
• Guide leaders through real-time solutions with clarity and confidence, explaining both the  what  and the  why  in a way that builds trust
• Drive deeper adoption and smarter usage of M365 tools across the organization as new capabilities are rolled out in phases