Solutions Architect

About the Team

It’s an exciting time in technology, and that buzz is felt throughout Pet Smart! We are continuing to grow at a faster pace and we want to continue to provide best-in-class experiences for pets and pet parents.

Our Technology team has 6 different departments:
Information Security, Service Delivery, Business Enabling Systems, eCommerce & Marketing Technology, Data and Stores, Services & Supply Chain.

Whether it’s online or in our stores, the work that the IT team does is instrumental in Pet Smart’s success. We have a strategic and actionable plan underway and are looking for associates who are just as excited about it as we are.

Associates at our Costa Rica office are eligible for hybrid work.

How this role will make an impact

• As the Solution Architect for eCommerce & Marketing Technology, you will translate business and product goals into scalable, secure, reliable, and extensible solution architectures across customer experiences, backend services, enterprise integrations, data flows, and cloud platform capabilities. Working within Pet Smart's enterprise architecture direction and standards, you will guide engineering teams through delivery, evaluate technology options, and help evolve the digital ecosystem using composable, API-based, cloud, microservices, and event-driven patterns.

Essential Duties and Responsabilities

• Partner with business and product stakeholders to understand requirements, identify solution options, and recommend approaches for eCommerce and Marketing Technology capabilities.
• Own end-to‑end solution architecture for initiatives spanning web and mobile experiences, backend services, enterprise integrations, data flows, and cloud or platform infrastructure, including integration with enterprise systems for connected omnichannel experiences.
• Create and maintain architecture models and technical design documentation for eCommerce and Mar Tech solutions, including integration and sequence diagrams, specifications, and architecture decisions, in alignment with Pet Smart standards and industry best practices.
• Ensure proposed solutions meet functional needs and non‑functional requirements, including supportability, performance, security, availability, scalability, reliability, and extensibility.
• Apply composable commerce, MACH principles, microservices, APIs, Pub/Sub, and event‑driven architecture patterns where they provide clear business and technical value.
• Evaluate technology and platform options, contribute to vendor assessments for significant solution decisions.
• Collaborate proactively with Enterprise Architecture, Solution Architecture, Product, Engineering, Security, Data and Operations to align designs, resolve dependencies, and address cross‑cutting concerns.
• Guide Tech Leads and engineering teams and serve as an escalation point for complex technical decisions and solution conflicts.
• Work with engineering teams throughout delivery by clarifying designs, supporting estimates, managing solution risks and adapting architecture as implementation learning emerges.
• Contribute to technology roadmaps and strategies, promote reusable patterns, and help minimize duplication, technical debt and uncontrolled technology sprawl.
• Manage multiple concurrent initiatives while maintaining commitments and timelines, and stay current on digital commerce, Marketing Technology, cloud, integration, security, and architecture trends.

What You’ll Bring to the Table

• Bachelor’s degree in computer science, Computer Engineering, Management Information Systems, or another technical discipline; equivalent practical experience will also be considered.
• Eight or more years of experience in solution architecture, eCommerce integration or a related technology…