Secure AI Project​/Program Manager

Job Description

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success.

Because Amex Tech is powered by our technology, our culture, and our colleagues.

The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.

At American Express, our mission is to deliver the world’s best customer experience every day. At the heart of this mission is our Information Security organization, enabling exceptional experiences built on a foundation of trust, service, and security. We leverage advanced technologies and data-driven insights to stay ahead of an evolving threat landscape. We foster a culture of passion, curiosity, and courage—empowering you to innovate, grow, and help shape the future of a Fortune 100 company.

Trust. Service. Security.

We are seeking a Secure AI Project/ Program Manager with a strong attention to detail and the ability to work autonomously and efficiently—proactively anticipating leader needs and seamlessly coordinating with stakeholders to ensure priorities progress smoothly.

The Secure AI Project/ Program Manager will drive operational rigor, managing key processes ensuring effective execution of Identity, Access, Network and Data Security Management program priorities. This role requires exceptional organizational and communication skills, along with a proven ability to foster colleague engagement, drive cross-functional execution, and maintain a consistent track record of operational excellence in a fast-paced, high-performing environment.

• Provide program management leadership for initiatives focused on securing the use of Artificial Intelligence (AI) across American Express.
• Coordinate cross-functional security teams to identify and manage risks across areas to ensure safe integration of these AI technologies into business and cybersecurity workflows.
• Translate technical AI/security considerations into clear program priorities, governance, metrics, and executive-level communications.
• Drive Operational Excellence:
  Establish and maintain operational rigor, governance, and business rhythms that enable consistent execution across the IAM, Net Sec, and Dat Sec organizations.
• Executive Communications:
  Develop executive presentations, dashboards, reports, and leadership communications that provide clear, actionable insights for senior stakeholders.
• Strategic Analysis:
  Develop analyses, business insights, and data-driven recommendations that support leadership decision-making, strategic planning, and organizational effectiveness.
• Program Governance:
  Manage organizational KPIs, OKRs, scorecards, and action tracking to ensure transparency, accountability, and informed decision-making.
• Cross-functional Collaboration:
  
  Coordinate initiatives across Identity, Access, Network, Data Security, and enterprise partners to align priorities and drive successful outcomes.
• Operational Planning & Process Improvement:
  Identify opportunities to streamline processes, improve operational efficiency, and enhance organizational effectiveness…