Traffic Technology Supervisor; Information Tech Systems Specialist; Street Transportation Department

About This Position

Phoenix is the 5th largest city in the country, serving as Arizona's center of government, commerce, and culture. It is emerging in the new economy with strength in high technology, manufacturing, bioscience research, and advanced business services. Phoenix is a young, progressive city, brimming with sports and cultural attractions, distinctive restaurants, fascinating museums, diverse residential options, and endless outdoor opportunities. The Street Transportation Department is seeking a highly skilled and detail oriented Traffic Technology Supervisor to support the City's Traffic Operations Section.

This position plays a critical role in ensuring the reliability, performance, and security of the City's Intelligent Transportation Systems (ITS) network, which includes traffic signal controllers, CCTV systems, wireless mesh radios, cell routers, fiber optic circuits, field network switches, and workstation technologies used throughout the Traffic Management Center (TMC) and Traffic Signal Shop.

This position provides hands on installation, configuration, troubleshooting, and maintenance of operating systems, technical systems software, ATMS applications, CCTV platforms, wireless radios, field network switches, fiber optic communications, and staff devices used in traffic operations. The role is responsible for managing software licensing, reviewing and developing technology related contracts, supporting procurement processes, coordinating product evaluations, and assisting with budget tracking for the traffic signal network group.

The Traffic Technology Supervisor must have a strong understanding of networking and network design, including IP addressing, routing paths, hybrid communications, wireless mesh networks, and fiber optic connectivity. This includes troubleshooting network failures, supporting new project communications designs, maintaining device configurations, and ensuring the ITS network adheres to City IT standards and security protocols.

This role supervises a team consisting of Electronic Systems Specialists (ESS) and Signal Systems Specialist II (SSSII) and provides direction on field troubleshooting, device replacement, fiber testing, communication restoration, and integration of new ITS devices. Responsibilities include assigning work, overseeing project progression, coordinating training, managing schedules, supporting maintenance calls, and ensuring proper documentation of device installations and configurations.

This position reports directly to the Traffic Engineering Supervisor over the Traffic Operations Section, supporting critical citywide mobility, safety, and technology initiatives.

• Networking and network design.
• IP addressing.
• Wireless mesh networks.
• Troubleshooting network failures.
• Maintaining device configurations.
• Fiber-optic connectivity.

• Provide hands-on installation, configuration, troubleshooting, and maintenance on operating systems.
• Communicate orally with customers, clients or the public in face-to-face one-on-one settings, in group settings, or using a telephone.
• Provide direction on field troubleshooting.
• Assign work and oversee project progression.
• Coordinate training, manage schedules and support maintenance calls.
• Ensure proper documentation of device installations and configurations.
• Analyze systems and procedures accurately and logically and implement improvements.

Pay Range: $86,153.60 - $ annually.

Hiring Range: $86,153.60 - $ annually.

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.
• Promotions occur when the last two digits of the pay grade increase.
• Demotions occur when the last two digits