Business Analyst II

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ARIZONA COURT OF APPEALS, DIVISION ONE
JOB DESCRIPTION – BUSINESS ANALYST II

Position Title: Business Analyst II
FLSA Status: Exempt
Covered/Uncovered: Uncovered
Salary: $60,000 to $65,000 (Depending on Experience)
Job Posting Closes on September 25, 2026

The Business Analyst II is primarily responsible for supporting court-wide staff in the use of the court’s case management system and related applications. This role serves as a bridge between agencies, teams, and departments by ensuring operational needs are accurately captured and represented in software development design, and deployment efforts. Success in this role requires proactive communication, consistent professionalism, and effective collaboration across diverse court functions while working within established processes.

• Two (2) years of experience performing business application support or business process analysis.
• Bachelor of Science
  OR

• Job-related work experience may substitute for educational qualifications on a year-for-year basis.

• At least 5 years of progressively responsible related work experience.

Applicants must be currently authorized to work in the United States on a full-time basis. Only applicants whose backgrounds most closely meet the needs of the position may be invited to interview. Requests for special accommodation to participate in the interview process should be made at the time you are contacted to schedule an interview. The Selection Process may include first and/or second-round panel interviews.

The court offers an excellent benefits package, including a choice of plans for optional medical and dental insurance, deferred compensation, flexible spending accounts, life insurance, long and short-term disability, discounted bus fares, and an employee assistance program. Participation in the Arizona State Retirement System (ASRS) is required. In addition, the court’s leave policy includes ten paid holidays and annual accrual of vacation and sick leave, based on length of service.

Court of Appeals, Division One Benefits

Telecommute options may be discussed after a six-month probationary period.

The following duties and responsibilities are not intended to be an exhaustive list of all required responsibilities, duties, and skills. Other similar duties may be added, or the description amended at any time based on business need. To perform this job successfully, a Business Analyst II must perform each essential duty satisfactorily.

• Provide first-tier support for the court’s case management system and related applications, both in-person and remotely, ensuring clear coordinator with court staff and technical teams.
• Identify and implement configuration changes to the case management system based on evolving business needs, policies, rules, or statutes.
• Translate business needs into business requirements that can be used for technical development.
• Serve as a subject matter expert on system capabilities and limitations during cross-departmental and cross-agency initiatives, facilitating shared understanding among technical and non-technical stakeholders.
• Participate in all phases of the Software Development Life Cycle (SDLC), including requirements gathering, testing, and deployment support.
• Create, maintain, and execute regression, functional, and user acceptance test cases.
• Provide training to internal and external…