Senior CCaaS Test Engineer - Genesys & AI
Listed on 2026-10-02
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IT/Tech
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Engineering
Miratech is seeking a senior QA/quality engineer to validate routing configurations, scripting changes, and AI-enabled updates across contact centre environments. The role requires hands-on testing of customer and agent journeys and the creation of comprehensive test plans and validation strategies.
The ideal candidate has 6+ years in enterprise contact centre testing, strong Genesys Cloud/Engage experience, CCaaS and AWS knowledge, and a passion for continuous service improvement in regulated
The Senior CCaaS Test Engineer - Genesys & AI position in the IT & Technology, Engineering field is open for applications.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in United States.
This opportunity is part of our work in IT & Technology, Engineering.
The advertised compensation is 90..
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