Account Management Associate, C&F Stop Loss - Hybrid

Crum & Forster Company Overview

Crum & Forster (C&F) provides market leading property & casualty, accident & health, specialty and standard commercial lines insurance solutions. A true underwriting company, we have a 200-year history of helping our customers manage risk with laser-focused expertise, integrity and discipline. Our people are empowered to make decisions and problem-solve with you smartly and swiftly. Our annual gross written premium is 6.2 billion.

C&F enjoys a financial strength rating of "A+" (Superior) by AM Best.

Our most valuable asset is our people. We have 3000 employees, and locations throughout the United States and India. With our employee-first focus, the Company is consistently recognized as a great place to work, earning multiple workplace and wellness awards, including the Great Place to Work® Award, Fortune 100 Best Companies to Work For, Fortune Best Workplaces for Parents, Fortune Best Workplaces for Millennia ls, and many others.

C&F is part of Fairfax Financial Holdings. For more information about C&F, please visit our website:

Since 2000, Crum & Forster’s Accident & Health division (A&H) has offered a diverse portfolio of specialty insurance and reinsurance products nationwide. We place a strong focus on product development and creative distribution methods, along with excellent client service and support.

In addition to our robust domestic portfolio, which spans both special risk and medical solutions, A&H works on an international basis through various partnerships. Our global capabilities provide our partners with even broader flexibility in underwriting solutions.

The qualities and capabilities of Crum & Forster Accident & Health demonstrate our philosophy of building meaningful, long-term partnerships and our dedication to providing alternative strategies in an ever-changing insurance market.

The A&H MBU takes a full-spectrum approach to designing and servicing a robust slate of products tailored to needs in Employer Stop Loss & Excess Medical; and Ancillary, Life & Supplemental benefits. Our diversified business model includes program partnerships as well as direct sales in Employer Stop Loss. At year-end 2025, the MBU recorded over $1B in gross premium written.

Information about the Role, Line of Business and Team:

The Account Associate acts as the primary point of contact for our external producers during the implementation processes, including various aspects of policy issuance, compliance, premium and client management. This is a key role in the process of onboarding new groups successfully and serves as the foundation for client services through the policy year.

This is a hybrid role for candidates in the greater Phoenix metro area.

What you will do:

• Assist with the implementation of new and renewal sold cases; work with Account Management to ensure all items needed to implement a case are received in a timely manner
• Work with Account Managers to ensure all policy documents are complient and provide policy level
• Coordinate heavily with Account Managers and Sales team to ensure proper set up and contact management
• Aid in completion of producer RFIs and work with other departments to help complete the RFI
• Obtain an in-depth knowledge of department products and services, as well as clearly articulate the department’s value proposition
• Communicate with external producers to coordinate receipt of any missing RFP elements
• Create shell in underwriting system and populate RFP data accordingly
• Participate in training and initiatives, and projects when required
• Other duties as assigned

What YOU will bring to C&F:

• Strong communication and problem solving skills, to manage and service a significant block of business
• Excellent organizational and time management skills
• Strong interpersonal skills necessary to interact with brokers, producers, clients and junior team members
• Great understanding of the claims, underwriting, sales, premium, and implementation process at an insurance company to be able to anticipate our clients’ needs and answer questions
• High school diploma required. College degree in a related field from an accredited college or university preferred
• 6+…