Construction Defect Claims Specialist

• Independently and timely manage all aspects of the most complex, high-value claims
• Provide proactive communications to customers and business partners in the management and resolution of claims
• Review and analyze multiple complex policies and coverage parts (including general liability, contractors professional liability and wrap-up policies)
• Write and articulate clear, concise and accurate coverage positions
• Conduct investigations regarding claims and/or lawsuits
• Effectively manage litigation and counsel, inclusive of litigation planning and budgeting
• Develop complex coverage, liability and damage assessments and persuasively articulate them to leadership
• Pursue and finalize coverage and liability risk transfer against other liable parties and insurance carriers
• Attend mediations and trials as necessary
• Proactively manage accurate expense, reserve and financial transactions
• Consistently maintain up to date claims metrics

• 5+ years construction defect claim handling experience
• Experience handling complex construction defect coverage and liability issues on general liability and WRAP policies for general contractor, developer, owner, and construction manager claims
• Active Property & Casualty State Insurance Adjuster license
• Proficiency with MS Office, especially Word and Excel
• Excellent verbal and written communication skills
• Excellent analytical and critical thinking ability
• Ability to present in a roundtable setting with a well-reasoned and analytical evaluation
• Proven track record of effective negotiations/settlement of high-value construction defect liability claims
• Demonstrated negotiation and conflict resolution skills

Demonstrates expertise in managing complex construction defect claims, including coverage analysis and liability assessments, while effectively communicating with stakeholders and maintaining accurate financial metrics.

• Construction Defect Claim Handling
• Property & Casualty State Insurance Adjuster License
• Complex Coverage Analysis
• Negotiation and Conflict Resolution
• MS Office Proficiency

• Claims Management
• Coverage Position Writing
• Litigation Management
• Financial Transaction Management
• Claims Metrics Maintenance

• Verbal Communication
• Written Communication
• Analytical Thinking
• Critical Thinking
• Negotiation Skills

• Active Property & Casualty State Insurance Adjuster License

• General Liability
• Contractors Professional Liability
• Wrap-Up Policies
• Claims Resolution
• High-Value Claims

• MS Word
• MS Excel