Underwriting Support Associate, Account Manager – Inland Marine and Commercial Property

• Enters schedules into proprietary rating systems.
• Establishes and maintains good working relationships with underwriters and agents.
• Prepares account service‑related documents such as proposals and other client communications and correspondence.
• Assists in renewal process, reviewing for accuracy and making requested renewal changes.
• Documents new business declines and non‑renewals.
• Summarizes loss runs.
• Reviews all company correspondence to ensure applicability to client needs.
• Answers and processes internal information requests.
• Reviews Policies, Endorsements, and Reporters for accuracy and compliance.
• Follows up with agencies on policy subjectivities and other missing Underwriting information.
• Ensures all required documentation and communication is sorted and filed for ease of access.
• Retrieves loss cost reports and other various property rating reports as needed for Underwriter.
• Performs other duties as assigned.

• High School graduate or equivalent (Associates degree is preferred)
• Equivalent is defined as having 2 years of relevant insurance experience
• Knowledge of basic mathematics and problem‑solving techniques
• Mastery level PC and keyboarding skills
• Effective written and verbal communication skills used for interaction with all levels of associates and/or external sources in a variety of settings
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams, etc.)
• Must be detail and action oriented
• Ability to work in fast‑paced and deadline‑driven production environment
• Ability to organize, set and maintain priorities
• Ability to adapt to change
• Must be authorized to work in the United States and must not require, now or in the future, VISA sponsorship for employment purposes.

Demonstrates proficiency in managing client communications and documentation within the insurance industry, ensuring accuracy and compliance in all processes. Exhibits strong organizational skills and the ability to thrive in a fast‑paced, deadline‑driven environment.

• Insurance Experience
• Microsoft Office Proficiency
• Effective Communication Skills
• Detail Orientation
• Problem‑Solving Techniques

• Basic Mathematics
• Document Preparation
• Policy Review
• Loss Run Summarization
• Data Entry

• Organizational Skills
• Adaptability
• Action Orientation

• Underwriting
• Client Communication
• Renewal Process
• Compliance
• Documentation Management

• Proprietary Rating Systems
• Microsoft Word
• Microsoft Excel
• Microsoft Power Point
• Microsoft Outlook
• Microsoft Teams