Auto Claim Examiner

Chubb is continuously seeking talented and experienced
Auto Claims Adjusters
in
Personal Lines, Commercial Lines, and Total Loss
to join our dynamic team. If you’re passionate about delivering exceptional service and want to be part of a world leader in the insurance industry, we want to hear from you!

At Chubb, our mission is to provide superior insurance solutions that foster resilience and security for our clients. Join us in our commitment to excellence, integrity, and respect, and help us make a positive difference in the lives of our clients and communities. Together, we can shape a safer, more secure world.

These position require in-office presence. We are seeking candidates in Phoenix, AZ, Alpharetta, GA, and O’Fallon, MO.

We are building a pipeline of qualified candidates for upcoming positions in Auto Claims Adjusting. Ideal candidates will have experience in:

• Personal Auto Claims: A Personal lines Auto Claim Examiner at Chubb Insurance is responsible for handling 1st and 3rd party ADP claims.
• Commercial Auto Claims: A Commercial Auto Examiner at Chubb Insurance is responsible for handling and investigating claims related to commercial vehicles (such as trucks, vans, and company cars) insured by Chubb.
• Total Loss Claims: A Total Loss Claim Examiner at Chubb Insurance is responsible for handling Total Loss claims.

• Reviewing and analyzing personal or commercial auto claims to determine coverage, liability, and damages
• Communicating with policyholders, claimants, witnesses, and other involved parties to gather facts and documentation
• Coordinating with repair shops and legal professionals as needed
• Evaluating police reports, accident photos, and other evidence
• Calculating and negotiating settlements within Chubb’s guidelines and authority limits
• Ensuring compliance with regulations and internal policies, including identifying potential fraudulent claims
• Maintaining accurate claim documentation and providing strong customer service throughout the process
• Promptly analyzing first reports and contacting insureds/claimants
• Evaluating contract language and identifying coverage issues
• Developing action plans for timely investigations and loss analyses
• Maintaining active file diaries to ensure efficient case resolution and quick recovery
• Cultivating strong relationships with internal and external stakeholders

• Bachelor’s Degree or equivalent experience.
• Minimum of 1 year of Auto Claims Adjusting experience required in Personal, Commercial and/or Total Loss.
• Strong understanding of insurance contracts, legal requirements, and regulations.
• Excellent skills in customer service, investigation techniques, and negotiation.
• Ability to prioritize multiple tasks and work both in-person and remotely.

We offer a best-in-class benefits package that includes:

• Competitive compensation and performance-based bonuses
• Medical, dental, and vision coverage starting on your first day
• Generous paid time off (PTO) and 10 paid holidays each year
• Up to 9% 401(k) contribution from Chubb
• Tuition and education reimbursement
• Professional training and development programs
• Employee Stock Purchase Plan

Let’s shape the future of insurance together at Chubb!

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling…