Claims Sr Rep Commercial Specialist

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Join an award-winning, equal opportunity employer, where you’ll find more than a job – you’ll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do.

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office.

Applicants beyond fifty (50) miles may still be considered.

Investigates, determines liability, confirms coverage, establishes damages, and negotiates settlement of claims. Will also be required to maintain an active adjusters license in states where required.

Virtual or Hybrid role depending on location from a Farmers Hub.

• Conducts investigation on assigned cases including complex coverage issues determines liability, identifies subrogation rights, establishes damages, prepares cases for arbitration, reports status, attends settlement conferences as directed, and negotiates settlement (has authority to make payment of assigned claims within prescribed limits).
• Adjusts all types of claims including bodily injury, property damage, multiple line coverage, property, workers' compensation, and no fault (Colorado and Michigan).
• Inspects damaged property, and determines claim related damage.
• Estimates the cost of repair or replacement of damaged or stolen property.
• Determines and reports on subrogation potential. Initiates the sale of personal property, and miscellaneous salvage items.
• Reports theft, fraud and arson losses as required to state and industry agencies.
• Assists and trains agents under the Agency Claims Training Program. Assists in training or less experienced Commercial Claims Representatives.
• Performs most duties on an individual basis, and work has a direct bearing on Management results.
• Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times.
• Contacts are a major part of activity and include policyholders, claimants, agents, witnesses, contractors, police and fire departments, state and county fraud and arson personnel, special investigators, attorneys, expert witnesses, members of the medical profession and all other persons incident to the investigation and processing of claims.
• Analyzes detailed coverage issues and is responsible for complex investigation on litigated and unlitigated cases; reads and understands plaintiff complaints and petitions, insurance contracts and indemnity agreements.
• Responsible for high dollar exposure in both indemnity and expense. Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals. Performs other functions as assigned.

• Bending Pulling Sorting Carrying up to 20 lbs. Pushing…