Subrogation Representative

Thank you for considering Amica as part of your career journey, where your future is our business.

At Amica, we pride ourselves on being an inclusive and supportive environment. We all work together to accomplish the common goal of providing the best experience for our customers. We believe in trust and fostering lasting relationships for our customers and employees! We’re focused on creating a workplace that works for all. We’ll continue to provide training, guidance, and resources to make Amica a true place of belonging for all employees.

Want to learn more about our commitment to diversity, equity, and inclusion? Visit our DEI page to read about it!”As a mutual company, our people are our priority. We seek differences of opinion, life experience and perspective to represent the diversity of our policyholders and achieve the best possible outcomes. Our office located in Location, is seeking a Position Title to join the team!

Our office located in Phoenix, AZ is seeking a Subrogation Representative to join the team! We also welcome applications from candidates with prior experience and may consider placement at a higher level based on qualifications and relevant subrogation experience.

Job Overview:

This position is responsible for the investigation, negotiation and recovery of subrogation claims with appropriate supervision while working within specific limits and authority on assignments of low complexity. Coordinates with insureds, claimants, insurance representatives and attorneys during the pursuit of subrogation to maximize fair recoveries through negotiations. The selected candidate will start out in a role mainly focused on reviewing and preparing new subrogation files for demands to be sent.

As experience is gained, and as opportunities present, they would then be transferred into a role focused on handling a backlog of pending subrogation matters. Excellent customer service and communication skills with our customers is expected.

Responsibilities:

Evaluate liability and damages to assess subrogation potential including consideration of jurisdiction regulations. Identify responsible party/parties and contribution potential. Review and determine the best course of recovery.

Negotiate subrogation recoveries with carriers, responsible party(s), and other legal representatives through means of direct negotiation, intercompany arbitration, or other necessary methods. Promptly and aggressively recover payout.

Update appropriate parties as needed, providing new information as it becomes available and an analysis of the impact on the liability and recovery options.

Maintain diary systems to manage files in a timely manner; documenting key activities in a clear and concise manner.

Manage expenses on assigned files to assure cost effective resolution, including legal expenses on litigated files.

Maintain favorable working relationships with claim offices.

May be called upon to handle other duties as required.

The individual selected for this position may have varying responsibilities based on their prior knowledge and experience.

Schedule:

The 37.5-hour schedule will be Monday through Friday between the core hours of 8:00 a.m. and 5 p.m., with the potential to work holidays and a few Saturdays per year.

Qualifications High school diploma or equivalent education required

Required to obtain state insurance licenses as needed and meet continuing education requirements

Strong organizational, file management and time management skills

Attention to detail and ability to prioritize

Excellent written and oral communication skills

Strong decision-making skills and ability to handle conflicts or deal with difficult situations

Ability to work independently and in a team environment

Prior subrogation knowledge and…