Donor Relations Specialist

Company Overview

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non‑profit organization, you can be impact‑inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor’s generosity, or vital scientific research that advances blood safety worldwide.

Shift 1 (United States of America)

Vitalant is seeking a Donor Relations Specialist dedicated to making a positive difference. If you are customer‑focused and impact‑inspired to help others, and making a difference is vital for you, you’ll experience a career built on purpose, an organization created to care, and a team committed to lead – together.

$18.27 - $18.67

Tue & Wed 830a-630p, Thurs 930a-530p, Fri & Sat 630a-230p

Sunday and Monday off

• Medical, dental, and vision insurance
• 401K + 5% company match
• Tuition assistance up to $5k per year
• Free basic life and AD&D insurance
• Free short‑and‑long‑term disability insurance
• Paid time off
• Employee Resource Groups
• Recognition and perks

• Assist donor services staff by addressing donor questions and monitoring donor wait times.
• Retain current donors by scheduling their next donation appointment.
• Educate donors on additional collection techniques to optimize donation opportunities.
• Administer customer service and marketing survey to donors.
• Review and enhance frequent donor programs and collection technologies, such as automated, to optimize the donation opportunities.

• High School Diploma or GED required
• One year of customer service experience required

15170 N Hayden Road Suite 6 & 7 Scottsdale, AZ 85260

Sales / Community Outreach