Department Interpreter-Maryvale

• Location 6601 W Thomas Road,Phoenix, AZ, 85033,United States
• Job Category Patient Access
• Employee Type Non-Exempt

• Email amclaughlin@mphc-az.org

The Department Interpreter provides Spanish interpretation services between patients, families, and the healthcare team to ensure effective communication occurs between the health care provider and the patient and family in a respectful, and effective manner.

• Provides bilingual interpretation (English and Spanish) for limited English proficient patients to ensure accurate and effective communication occurs between patients, family members, and health care team members.
• Serves as primary and "float" interpreter within the assigned department.
• Trains employees in medical terminology and interprets for other bilingual employees throughout the organization.
• Ensures appropriate documentation of all interpreted encounters occurring in the patient's medical record.
• Reports any patient concerns or identified social issues discovered during interpretation.
• Educates health care providers about the patient's cultural, linguistic, and other needs.
• Maintains regular and predictable attendance.
• Performs other duties as assigned.

• High school diploma or equivalent
• Certification of completion in medical interpreting from a recognized organization or accredited institution
• Written and verbal proficiency in English and Spanish
• If no prior experience, completion of a medical interpreter training course consistent with national standards and documentation of up-to-date or recent (within two years) continuing education or updated coursework required.

• Bachelor's degree in Linguistics, Spanish, or Health-related concentration
• At least 1 year of experience interpreting in healthcare or clinical setting.