Shipping and Receiving Group Leader 2nd Shift

We are seeking a dynamic professional to join a team of word processing, proofreading, and administrative support staff located in our Phoenix, Arizona service center. As a Document Processor/Administrative Support Specialist, you will provide real-time assistance to clients in support of their time-sensitive project requests on your designated shift. You will work together with a team of individuals across multiple locations and shifts in an effort to provide the highest level of customer service and quality.

This is a challenging and rewarding position within our organization, supporting a prestigious law firm.

• Create, edit and format legal documents to firm specifications using a variety of software applications
• Prepare pleadings and discovery documents for filing and service
• Proofread complex legal documents for proper firm style, consistency, spelling, syntax, punctuation, and grammar using proper citation protocols (The Chicago Manual of Style, The Bluebook, and the California Style Manual)
• Perform word-for-word reading of converted documents against originals to ensure accurate conversions
• Perform cross-reference checks and defined term checks
• Review tables of authorities as requested
• Check corrected proofs against markup to ensure all corrections were made accurately
• Check formatting for consistency and adherence to client specifications
• Convert, clean and format documents to/from different file formats
• Create charts, graphs, tables and spreadsheets as requested
• Create and/or edit Tables of Authorities and Table of Contents
• Perform data entry utilizing various software applications
• Transcribe analog or digital dictation files
• Restore/recover corrupted document files as necessary
• Edit contracts
• Conduct eFiling – State and Federal
• Utilize docketing/calendaring department to track court and filing deadlines
• Research projects
• Cite checking (as required)
• File sharing and file downloading
• Court/agency filings
• Time entry
• Scheduling assistance
• Pleadings and discovery indexing
• New business intake
• File management
• Conference/CLE registration
• Troubleshooting/customer questions
• Complete all assigned jobs by deadline in an accurate and timely manner
• Follow established policies and procedures at all times
• Maintain client confidence by keeping client/attorney information confidential
• Special projects as required by the Firm

• Ability to work through complex legal document markups and instructions in a timely and accurate manner
• Ability to prioritize various requests and deadlines simultaneously
• Strong written and verbal communication skills, including strong knowledge of the English language, including grammar, spelling and punctuation
• Proven ability to perform complex work in a timely manner and meet strict deadlines
• Exceptional attention to detail
• Ability to interact with client and team members in a professional and respectful manner at all times

• High school diploma or equivalent required; bachelor's degree preferred with 3+ years experience as a litigation secretary, legal (litigation) administrative assistant, or legal field
• Strong knowledge of MS Office programs including Word, Outlook, Excel, and PowerPoint required
• Experience and exposure in any of the legal word processing tasks below would be an added advantage; proofreading, Creating TOAs, TOCs, inserting automated cross-references, converting PDFs to Word using a variety of software, applying Word styles using macros, troubleshooting problem documents including redlines and documents containing multiple numbering schemes, style separators, cross-references, and other automated fields
• Familiarity with legal terminology and a variety of document formats used in legal work
• Knowledge of currently used legal writing styles and citation protocols (The Chicago Manual of Style, The Bluebook, and the California Style Manual)
• Previous experience working in a law firm as a Litigation Secretary, Paralegal, or similar position

RRD IS AN EEO/AA INCLUDING VETS AND DISABLED EMPLOYER

• Ability to work through complex legal document markups and instructions in a timely and accurate manner
• Ability to prioritize various requests and deadlines simultaneously
• Strong written and verbal communication skills, including strong knowledge of the English language, including grammar, spelling and punctuation
• Proven ability to perform complex work in a timely manner and meet strict deadlines
• Exceptional attention to detail
• Ability to interact with client and team members in a professional and respectful manner at all times