International Shipping Coordinator
Listed on 2026-06-21
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Supply Chain/Logistics
Supply Chain / Intl. Trade, Logistics Coordination, Import Export, Freight
International Shipping Coordinator
AZ Phoenix, Glendale, AZ, US
2 days ago Requisition
COMPANY DESCRIPTION
At Air Life, we are dedicated to improving the quality of every breath. Excellence with Every Breath is not just a tag line, but the way we work and take care of our customers. With a mindset to evolve, innovate, and grow, we are a premier manufacturer of the highest-quality and market-leading breathing consumables. This growth philosophy has positioned us to increase our global footprint and business reach, impacting even more people around the world.
Our expanding family of the most trusted brands offers a product portfolio that spans the continuum of care from first responder to home care, with safety, patient comfort, and clinical performance in mind. Collective expertise allows us to provide quality products and experiences to our patients, customers, and our people. Our values of Customer first, Differentiate with our People, Bias for Action, Continuous Improvement and Accountability define who we are and how we work.
Join us!
POSITION SUMMARY
The International Shipping Coordinator serves as the primary operational liaison between the US Exports Team and the Air Life Phoenix Distribution Center. This position is responsible for coordinating all international order fulfillment activities, export documentation, freight logistics, and cross‑functional communication to ensure compliant, on‑time delivery of Air Life products to global customers and distribution partners.
The coordinator interfaces with internal departments – including International Customer Service, Quality, Regulatory, Supply Chain, Warehouse, and Shipping – and external partners including freight forwarders, customs brokers, air and ocean carriers, and international distributors. The role requires a high degree of accuracy, cross‑cultural communication competency, and a working knowledge of export compliance regulations applicable to the global medical device industry.
POSITION QUALIFICATIONS
Knowledge, Skills, & Abilities:
- Knowledge of international shipping terminology, Incoterms 2020, and export documentation requirements including commercial invoices, packing lists, Quality Control Certificates, Shipper's Letters of Instruction, Air Waybill, Bill of Lading.
- Knowledge of US export regulations including EAR, ECCN classifications, HS Codes and denied party screening requirements applicable to medical device distribution.
- Working knowledge of ERP and order management systems such as Sales Pad, SAP, Korber or equivalent platforms used in international order fulfillment.
- Working knowledge of Microsoft Office Suite – specifically Excel, Outlook, Word, and Teams – at an intermediate to advanced level.
- Working knowledge of air and ocean freight operations including carrier coordination, freight quoting, consolidation, and shipment tracking.
- Demonstrates ability to prepare, review, and distribute accurate export documentation with a high degree of attention to detail in a high‑volume environment.
- Demonstrated written and verbal communication skills with the ability to interact professionally with international distributors, freight forwarders, customs brokers, and internal teams.
- Ability to manage multiple open shipments, competing deadlines, and cross‑functional priorities simultaneously without loss of accuracy or quality.
- Ability to identify and escalate order exceptions, supply shortages, and documentation discrepancies to the US Export team within defined timelines.
- Bilingual proficiency in English and Spanish preferred.
Level of
Experience:
Minimum
Required:
Two years of direct experience in international shipping, freight coordination, or export operations within a distribution, manufacturing, or supply chain environment.
Preferred:
One additional year of experience in a customer service role supporting international accounts, preferably in a regulated industry such as medical devices, healthcare, or pharmaceuticals.
Level of
Education:
High School Diploma or GED required. Associate’s degree in business, International Trade, Logistics, Supply Chain Management, or a related field preferred. A combination of equivalent work experience and…
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