Parts Manager

Great Western Trailer (GWT) is hiring a full‑time Parts Manager to lead the Parts Department at our Phoenix, AZ facility. This role is responsible for overseeing all aspects of parts operations, including purchasing, inventory control, vendor management, and customer support. The ideal candidate will ensure timely parts availability for internal service teams and walk‑in customers while driving departmental efficiency, profitability, and service excellence.

• Competitive Pay – A compensation package that rewards your leadership and experience.
• Consistent Schedule – Monday to Friday, 8:00 AM to 4:30 PM – no weekends!
• Comprehensive Benefits – Health, dental, vision, and life insurance coverage.
• Financial Security – 401(k), Flexible Spending Account (FSA), and Health Savings Account (HSA) options.
• Time Off – Paid vacation and sick leave to support your work‑life balance.
• Employee Perks – Employee Assistance Program, exclusive discounts, and a $400 annual Benefit Card.
• Leadership Opportunity – Lead your own department and directly influence business success.

• Organized & Detail‑Oriented – Skilled in inventory accuracy, procurement, and vendor coordination.
• Customer‑Centric – Dedicated to supporting internal service teams and retail customers with timely, reliable parts support.
• A Strong Team Leader – Experienced in supervising and developing staff, fostering collaboration across departments.
• Business‑Minded – Goal‑focused with a keen eye for efficiency, cost control, and driving department profitability.

• Manage day‑to‑day parts operations including ordering, inventory control, and over‑the‑counter sales.
• Supervise, schedule, train, and evaluate parts department staff.
• Ensure timely and accurate parts support for service repairs and customer inquiries.
• Monitor and maintain optimal inventory levels to meet demand while minimizing excess stock.
• Build and manage vendor relationships; negotiate pricing and delivery terms.
• Handle parts returns, warranty claims, and track inbound/outbound shipments.
• Maintain precise documentation for parts transactions and inventory records.
• Coordinate with the service department to forecast and fulfill parts needs.
• Track department KPIs and implement strategies to achieve monthly targets.
• Ensure safety and compliance with company policies and OSHA guidelines.

• 3–5 years of experience in parts management (trailer, automotive, or heavy equipment preferred).
• Proven success in inventory control, vendor negotiations, and team leadership.
• Strong communication, problem‑solving, and organizational skills.
• Comfortable using inventory software and Microsoft Office programs.
• Bilingual (Spanish/English) preferred.
• High school diploma or GED required; additional education is a plus.

• Must be able to lift and move up to 70 lbs.
• Frequent walking, standing, reaching, bending, and lifting.
• Use of hands, arms, and visual focus for handling parts and tools.
• Work is primarily performed in a warehouse/shop environment with exposure to noise, dust, and equipment.
• Occasional office tasks using standard office equipment.
• Forklift certification and safety training provided upon hire.

Great Western Trailer (GWT) is a fast‑growing company specializing in semi‑trailer sales, leasing, rentals, and service. With 10 locations across 8 states, we are expanding both in our current markets and new territories. Our locations include:
Fontana, CA;
Albuquerque, NM;
Phoenix, AZ;
Grants Pass, OR;
Dallas & Houston, TX;
Dearborn, MI;
Salt Lake City, UT; and Oklahoma City & Tulsa, OK. We are proud to serve our communities and are committed to delivering exceptional service and long‑term partnerships.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.