Service Manager Job Phoenix area,Arizona USA,Maintenance/Cleaning

Job Category :
Facilities, Maintenance & Service

Requisition Number : SERVI
002748

Posted :
December 29, 2025
Full-Time
On-site

Locations

Showing 1 location

Description

Our Service Manager is directly responsible for the overall appearance and maintenance of the property, through direct leadership of the Service and Hospitality teams; and collaborating to accomplish tasks related to upkeep, unit turn over, ongoing maintenance and repairs; and continuous emphasis on safety.

At MC Companies, we care about our employees and support a culture where everyone matters and works collectively to get the job done. Our employees are empowered to do what’s best for the customer and are enthusiastic about building loyalty for our brand and their community. If this is what you are looking for, then MC wants your unique and varied talents, your experiences and your strong work ethic at our Phoenix, AZ community, The Place at Boulder Creek as a
Service Manager.

MC Companies is a group of individuals who are united as a team, dedicated to providing our residents, associates, and investors, with an experience that is pleasant and rewarding, and provides lasting value. We are unified in our desire to accomplish those goals, and to do so all of us at MC have adopted certain Core Values. Our Core Values are what drive every decision and action you will take during your workday, and how we expect our teammates to act with everyone they encounter.

We have five Core Values:

Be Positive – Every day, each of us come to work with a positive attitude.

Be Aware and Present - In each interaction throughout the day, we stay present with the person we are interacting with.

Be Open Minded - Being Open Minded means that while our own ideas are important, we are willing to consider someone else’s point of view.

Be Giving - We at MC recognize that we are successful, not just because of our efforts and dedication, but because of the people that have come into our lives.

Be Respectful and Kind - In every interaction, we will show respect for each person, and we will take every opportunity to act thoughtfully, in a way that shows kindness and respect to all.

Our mission is to acquire sound, profitable real estate investments and manage them to the benefit of those we serve better than anyone in our industry.

Essential duties and responsibilities :

Directs vendors engaged in ground maintenance activities, such as mowing lawns, trimming hedges, removing weeds, and raking and disposing of leaves and refuse.

Directs service team engaged in general maintenance and upkeep of buildings and grounds, completing resident work orders, and preparing units for rent; in a timely manner. Duties may include:

Painting, plumbing, carpentry work, drywall, electrical, HVAC.

Cleaning and maintaining pool by emptying skimmers, testing chemicals, maintaining logs.

Light electrical repairs on items such as, appliances, fixtures, switches, outlets, circuits, and ensures that all routine lighting inspections are completed and burnt-out bulbs are being replaced as necessary.

Door locks, re-keying, P.O. boxes and locks.

Following service process through to completion inspects work for conformance to specifications and standards and ensures resident satisfaction.

Directs team engaged in general housekeeping of units for rent and maintaining cleanliness of common areas, including buffing, dusting, sweeping, mopping, vacuuming, and other general cleaning.

Directs workers assisting other departments as requested, including moving furniture, and unloading and storing supplies.

Maintains stocks of frequently used items to maintain flow of work and take advantage of quantity buying power; requisitions equipment; tools, and supplies.

Establishes or adjusts work procedures to meet production schedules.

Ensures team assists in distribution of all company or community-issued notices (i.e., bad weather, emergency, etc.).

Assures quality and quantity of models and market ready units by walking them daily and communicating any service-related needs to the service team.

Ensures team meets regularly to discuss safety; upholding policies of the community; work problems or concerns; professionalism; and…


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