Installation Partner Manager; Solar

Phoenix, AZ / Operations – Partner Operations / Full-Time / Remote

Do you want to change the world? We do, too. Sun Power is changing the way our world is powered every day with a passionate and driven team of more than 3,660 full-time employees in North America and the Philippines. Sun Power provides world-class solar solutions to residential customers across the U.S. with a commitment to a superior customer experience. We welcome forward thinkers, freedom chasers and all those demanding better, cleaner energy to join us.

Sun Power is seeking an Installation Partner Manager who will manage Residential Installation Partners in Texas, Arizona, Nevada, and other locations. This role is remote, with a preferred base in Phoenix, AZ. The Installation Partner Manager has a significant focus on custom installation and revenue generation, account management, pricing negotiations, and service level agreement (SLA) management. The Installation Partner Manager reports to the Senior Manager, Partner Operations, and will be responsible for recruiting, onboarding new partners, and managing an existing portfolio of Installation Partner relationships.

Responsibilities will also encompass regional strategy development, including overall capacity planning, cost and program management, partner development, and supply chain optimization.

• Collaborate with Sun Power Operations to maintain the Installation Partner base, and improve performance
• Assist with the development of regional strategies for solar installation
• Process management
• Develop the Installation Partner’s capabilities and capacity
• Ensure compliance with industry standards and Sun Power requirements supporting workmanship, quality, and cost
• Coordinate with Sun Power Operations to manage logistics, communication, and invoicing support
• Maintain CRM database for partner account access, required information, and reporting
• Identify sales process requirements, needs, and improvement initiatives; work cross-functionally with Sun Power sales, marketing, finance, and operations to improve program design, sales process, customer experience, and other Sun Power metrics
• Weekly reporting of business activity and metrics
• Discover and optimize cost reduction opportunities by challenging current process structures, cost models, etc.
• Assist in organizational cost reduction efforts and overall process improvements and documentation

• Experience with Solar and Construction
• Solar Technical/Operations background
• Bachelor’s degree and 4+ years of related experience
• OR equivalent combination of education and years of related experience
• Strong familiarity with construction and electrical codes
• Proven ability to successfully procure, monitor, and assess subcontracted construction functions such as solar installation contractors, electrical contractors, and roofing contractors
• Strong communication skills, both written and verbal
• Strong knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and MS Project

• OSHA 10 Certification
• Strong understanding of NEC codes with emphasis on residential PV installations
• Strong technical, supervisory, and project management skills based on industry experience
• Well-developed and professional interpersonal skills; ability to interact effectively with people at all levels of the organization, as well as outside customers and vendors
• Ability to work in a team environment with a customer service focus
• Knowledge of Salesforce or other CRM systems
• Up to 25% of travel

Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. At Sun Power, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.

You may be just the right candidate for this or other roles.

The Company is an equal employment opportunity…