Vice President of Operations

Overview

Lead With Purpose. Transform Lives. Shape the Future of Non‑Profit Senior Living. At our faith‑based, mission‑driven senior living organization, we believe every resident deserves a place where they can thrive and every employee deserves a leader who inspires excellence. If you are a strategic, people‑centered operations executive with a passion for elevating experiences for seniors, families, and staff, this is your opportunity to make a lasting impact.

If you are a strategic, mission‑driven operator who wants to make a meaningful impact through servant leadership, we invite you to consider joining us as our next Vice President of Operations at our Phoenix location
. Ready to Lead With Purpose? Bring your heart for service and your operational leadership to a place where your work makes a difference every day.

As a key executive leader, you will guide operational excellence across multiple senior living communities, ensuring that every decision reflects our mission, values, and commitment to Christ‑centered service.

• Provide campus‑wide leadership across Independent Living, Assisted Living, Memory Care, and Subsidized Housing.
• Translate organizational strategy into measurable goals that strengthen resident experience, occupancy, and operational performance.
• Build systems, teams, and processes that support long‑term growth and mission impact.

• Lead budgeting, forecasting, and financial performance for assigned communities.
• Oversee capital planning and stewardship of physical assets in alignment with responsible non‑profit management.
• Use data, KPIs, and strategic insight to guide operations and financial decision‑making.

• Champion a hospitality‑minded, resident‑focused, and occupancy‑aligned culture.
• Partner with Sales & Marketing to ensure operational readiness that supports timely move‑in and exceptional first impressions.
• Ensure every resident and family interaction reflects warmth, compassion, and excellence.

• Maintain compliance with all state regulations, licensing standards, and audit expectations.
• Drive continuous quality improvement and proactive risk management.

• Lead 7‑8 operational department heads; cultivate a culture of trust, accountability, and spiritual alignment with our mission.
• Mentor and develop emerging leaders for future roles.
• Model grace, professionalism, and Christian values in leadership practice.

• Serve as a representative of our Mission, Vision, and Values at events, in the community, and across the organization.
• Build positive relationships with residents, families, churches, vendors, and partners.

We are seeking a leader who shares our heart for service and our commitment to Christian‑centered care.

• Bachelor’s or master’s degree, or equivalent experience in managing operations in CCRCs or the Senior Living industry.
• 10+ years of senior living executive leadership (IL/AL/MC/Supportive Housing preferred).
• Proven success in improving operations, strengthening financial performance, and supporting occupancy growth.
• Strong knowledge of senior living regulations and best practices.

• A servant‑leader guided by Christian values of compassion, humility, and integrity.
• A strategic thinker who inspires teams and builds strong, mission‑aligned cultures.
• A confident communicator able to lead through change and communicate with clarity.
• A mentor who enjoys developing leaders and supporting their growth.

• Financial and analytical acumen
• Operational execution and process improvement
• Staff development and coaching
• Crisis management and regulatory readiness
• Relationship‑building and community engagement

• A deeply rooted Christian mission centered on service and compassion
• An opportunity to make a real impact on the lives of seniors and families
• A collaborative and supportive executive leadership…