Litigation Docket Manager

Phoenix office
1 E Washington St
Suite 2700
Phoenix, AZ 85004, USA

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Snell & Wilmer has a full-time opportunity for a Litigation Docket Manager. You will be responsible for overseeing the daily operations of the firm’s litigation docket department in accordance with firm policies. This role ensures accuracy, compliance, and efficiency in managing docketing processes while leading a team of professionals. You will report to the Senior Director of Administration.

Phoenix is the preferred location; however, the Firm will consider qualified candidates based in other office locations.

This role is ideal for a detail-oriented professional who thrives in a leadership role and is committed to maintaining the highest standards of docketing accuracy and compliance. For the first six months, you will be required to work in the office at least three days per week for training. After this period, the position will have more flexibility of in-office presence.

• Policy & Process Compliance
  • Maintain a thorough knowledge of the firm’s docket database
  • Oversee the integrity of the docket database to ensure accuracy and compliance with the rules and the firm’s established procedures
  • Oversee updates and maintenance of the Docket Manual, ensuring completeness and accuracy
  • Maintain and revise department best practice documentation as needed
  • Propose process changes for approval to the Senior Director of Administration or General Counsel
  • Document and communicate changes within the policies and procedures to docket staff
• Team Leadership & Development
  • Participate in the interview and candidate selection process
  • Train new employees and provide ongoing coaching for existing team members
  • Collaborate with Human Resources to address performance improvements
  • Conduct annual performance evaluations
  • Manage employee timesheets, time-off requests, and ensure compliance with work schedules
• Department Operations & Management
  • Assign and oversee department projects to ensure efficiency
  • Collaborate with each office to coordinate workflow and coverage for planned and unplanned absences
  • Manage the relationship with the firm’s docket software vendor
  • Act as the first point of contact for inquiries and issue resolution from docket staff, attorneys, and other team members
  • Provide training and support for timekeepers on docket software, which includes travel to firm offices

• At least 5 years experience of litigation docketing experience in a law firm or comparable legal environment, with demonstrated responsibility for managing complex, high-volume dockets.
• In-depth…