Office Chief Senior
Listed on 2026-02-19
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Management
Operations Manager, Healthcare Management
Chief of the Office of Program Integrity
DEPT OF HEALTH SERVICES
The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level.
We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $300.00 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.
Address: 150 N 18th Ave, Phoenix, AZ 85007
Posting DetailsSalary: $88,000
Grade: 25
* Hybrid*
Job SummaryThe position is responsible for the comprehensive development and implementation of the Arizona WIC Program Integrity Plan to ensure the appropriate utilization of over $180 million in Federal Funds each year. Designated by the State WIC Director, the position leads fraud risk management, develops anti-fraud strategies, and utilizes data analytics for risk management. The role requires expert knowledge across WIC functional areas, including vendor and nutrition services, information systems, finance, certification eligibility, monitoring, confidentiality, and civil rights.
Responsibilities encompass policy development, internal controls, special investigations, and day‑to‑day operations of the complaint call center. The position manages multiple teams of technical and administrative staff, ensuring compliance with internal controls and budget constraints. It oversees the production of reports, audits, corrective action reviews, and timely reporting of data to USDA. The role controls resources, policy formation, security measures, and personnel management within its scope.
Responsibilities also include managing program compliance contracts, coordinating services with various agencies, directing automated system development, and ensuring system security policies. Manage and direct subordinate staff (work assignments, setting priorities, hiring, discipline, providing training, approving leave requests, and preparing evaluations). The position is also responsible for managing the program compliance contracts and coordination of services with USDA, Office of Special Investigations, Department of Economic Security, State Attorney General, County Attorneys, and state and local police;
directing the development of all automated systems to ensure Pl of operations; and directing and developing policies for system security. This leadership role involves attending meetings at alternate locations and potential travel. The position is crucial in providing leadership to managers and supervisors within the WIC Program, creating budgets, and ensuring effective team management.
- Team Management and Program Integrity. Manage and lead multiple teams, provide guidance on all monitoring activities, investigations, and performance documentation. Develop and implement a comprehensive Program Integrity Plan to ensure compliance with state and federal regulations.
- Ensure accountability and internal controls for vendors, participants, and staff. Oversee the assigned responsibilities for the annual WIC State Plan, program policies, and budget creation. Provide training on Program Integrity policies, Civil Rights, and Motor Voter Laws. Manage complaints and manage technical infrastructure for a call center.
- Supervision of WIC Management Evaluations for Local Agencies. Supervise and evaluate bi‑annual WIC management evaluations and Financial Management reviews. Ensure timely completion of reports and response to all communications related to Management Evaluations. Ensure subordinates update processes and monitoring protocols according to revised policies and procedures.
- Investigations and Vendor Monitoring. Comply with all state and federal regulations related to investigations and…
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