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Director, Collections and Supply Chain

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Goodwill Industries International, Inc.
Full Time position
Listed on 2026-02-23
Job specializations:
  • Management
    Operations Manager, General Management
Salary/Wage Range or Industry Benchmark: 88000 USD Yearly USD 88000.00 YEAR
Job Description & How to Apply Below
Director, Collections and Supply Chain page is loaded## Director, Collections and Supply Chain locations:
Retail Operations Center - ROC (51st Ave. & Van Buren) time type:
Full time posted on:
Posted Todayjob requisition :
R N 51st Ave Phoenix Arizona, 85043, Starting Pay :$88,000.00 Annual Position

Description:

Director of Collections and Supply Chain is responsible and accountable for securing the placement of donation bins, as well as the increased collection of donations of clothing, shoes, books, household miscellaneous items, and electronics to the donation bins placed within their assigned territory. The Director of Collections and Supply Chain is focused on donation acquisition through strategic partnerships for Goodwill of Central and Northern Arizona (GCNA) in Arizona, Goodwill Industries of Monocacy Valley (GIMV) in Maryland and Goodwill of the San Francisco Bay (GSFB) in California.

Key responsibilities include developing donor loyalty, creating strategic plans to increase donations for GCNA, GIMV, and GSFB cultivating and nurturing partnerships focusing on material donation acquisition.

Essential Duties and Responsibilities:

* Develops and executes operations plan to achieve daily, monthly, quarterly, and yearly goals.
* Responsible for appropriate management of assigned budget, ensuring operating costs are managed to budget.
* Develops strategic solutions to ensure that mission-critical goals are met, ensuring operational sustainability.
* Identify optimal locations for donation bins, coordinating their placement, and ensuring they are serviced and maintained effectively.
* Coordinates with property owners, local authorities, and community partners to secure permissions for bin placement and ensures forms such as MOU are in order.
* Optimizes bin placement strategies based on community needs, traffic patterns, and feedback; adjusts locations as required for maximum impact.
* Establishes relationships with local charities, schools, and businesses to acquire excess products.
* Manages the scheduling and logistics of bin installation, including loading and unloading equipment such as pallet jacks and forklifts when necessary.
* Monitors donation bins regularly to ensure they are clean, properly stocked, and in good repair; performs maintenance or coordinates repairs as needed.
* Utilizes inventory management systems to track bin locations, contents, and maintenance history accurately.
* Maintains detailed records of site visits, placements, removals, and maintenance activities; communicates effectively with Team Members and stakeholders.
* Manages the full procurement lifecycle, including purchasing tracking of inventory, and ensuring timely delivery.
* Leads the development and strengthening of community partnerships with a focus on product acquisition for GCNA and GIMV, and GSFB.
* Travels between Arizona, Maryland, and California to forge and maintain strong internal and external partnerships and ensures proper implementation and execution of donor programs.
* Cultivates and fosters high-level relationships with people in various industries to strengthen community engagement and donor pipelines.
* Supports product acquisition efforts through evaluating potential partners based on price, quality, condition, and reliability.
* Builds strong relationships, monitor performance, and resolve issues with partners.
* Works with Goodwill International and other Goodwill locations nationally to learn donation drive best practices.
* Partners with support areas (Transportation, Warehouse Operations, Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures and regulations.
* Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
* Plays critical role in driving company culture change efforts and change management processes.
* Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):
* Bachelor’s degree or equivalent experience preferred.
* 7+ years of project management, event planning, or marketing experience desired.
* Strong communication skills, both…
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