Senior Manager, Strategy

Overview

Who We Are:

Our vision is to grant the wish of every eligible child. Through our mission, we are uniting communities to grant life-changing wishes. As the world's largest wish-granting organization, we strive to create a sense of community and an environment where we warmly embrace our wish families, volunteers, and colleagues. Joining Make-A-Wish means becoming part of a mission that believes in the power of a wish.

Remote positions are open to applicants based anywhere in the continental U.S. Hybrid positions are open to applicants based in the Phoenix, Arizona area.

Applicants must be authorized to work for ANY employer in the U.S. We do not sponsor employment visas or other immigration processes to attain or maintain employment eligibility.

The Senior Manager, Strategy is a pivotal position that involves close collaboration with senior leadership and cross-functional teams to refresh and develop the MAW Enterprise Strategic Plan, Annual Operating Plan, and Quarterly Reviews. Moreover, the Sr. Manager, Strategy oversees the prioritization, planning, and management of key strategic initiatives and projects, driving enterprise-wide transformation initiatives that align with our long-term strategic objectives.

To ensure a successful change journey, the incumbent will leverage the Prosci methodology to guide stakeholders through complex change journeys, ensuring alignment between organizational goals and individual adoption.

• Program/Project Management – experience in leading projects, as well as managing a portfolio of projects across various departments and disciplines. Also, experience in supporting junior project managers through guidance and coaching.
• Verbal and written communication and presentation experience in Microsoft Power Point
• Strategic Mindset – big-picture view of opportunities, with the ability to define tactical implementation plans.
• Business Transformation and Innovation – ability to drive transformational and innovation efforts across the Make-A-Wish organization.
• Analytical Insights – experience in framing key strategic questions to answer complex problems with executive leadership.
• Ability to Interpret Data – translate facts and data into action.
• Analytic Aptitude – data-driven analytics experience to support and justify recommendations.
• Collaboration - understands organizational dynamics, navigates effectively, and can succeed in a consensus-driven, collaborative environment.
• Change Management – stakeholder engagement, resistance mitigation, readiness assessments, and activation of sponsor and manager roles to ensure adoption and sustainability.
• Ability to Influence – influence across diverse stakeholders, levels and geographies without direct authority.

• Leads Strategic Projects & Planning team to support MAW key Strategic Project Initiatives and Enterprise Strategic Planning. May require individual project support, as well as leading a program of efforts.
• Support the Make-A-Wish enterprise strategic planning process including discovering and synthesizing information from multiple sources to generate insights and recommendations on business strategies and opportunities.
• Provide leadership to business partners and facilitate councils and development of strategic planning vision, process and tools across the National Office and Chapters, disciplines and practice that help generate and sustain successful outcomes.
• Support development of robust strategic plan for MAW America and partner with MAW Chapters to deploy.
• Track key strategic focus and initiative key performance indicators (KPIs) on a quarterly basis. Demonstrated ability to create clear, compelling, and visually engaging PowerPoint presentations tailored to diverse audiences, including executive leadership, cross-functional teams, and external stakeholders.
• Prepare for Quarterly internal reviews and help facilitate updates with senior leadership and business partners. Work with internal communications for Board, Chapter and National leadership.
• Lead and manage a portfolio of strategic projects and initiatives that align with organizational leadership…