Billing Manager

Husch Blackwell LLP is a full-service litigation and business law firm with multiple locations across the United States, serving clients with domestic and international operations.

At Husch Blackwell we believe that diverse, equitable and inclusive teams lead to better outcomes. Husch Blackwell is committed to retaining, recruiting, developing, and promoting talented lawyers and business professionals with diverse backgrounds and experiences. We foster an engaged, diverse, and inclusive team culture of accountability and purpose that makes our Firm and our communities better.

Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long‑term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Billing Manager position.

This position may be filled remotely, or in any of our locations.

The Billing Manager provides strategic leadership and operational oversight of the firm’s monthly billing function. This role is accountable for the accuracy, timeliness, and integrity of client billing while resolving complex billing matters that require sound judgment, discretion, and independent decision making. The Billing Manager partners closely with attorneys, accounting leadership, and firm management to optimize billing performance, ensure compliance with firm and client requirements, and continuously improve billing operations.

• Manage assigned Strategic Business Unit (SBU) billing cycle, including oversight of proforma review and revisions; time and cost adjustments; transfers; and final invoice processing, ensuring accuracy, compliance, and on time delivery.
• Direct, assign, and oversee the work of billing specialists, ensuring appropriate workload distribution, consistent application of billing standards, and efficient departmental workflows.
• Serve as a subject matter expert for complex billing issues, partnering with attorneys and internal stakeholders to resolve escalated matters and drive effective outcomes.
• Oversee the ongoing review of aged work in progress (WIP), collaborating with billing specialists and attorneys to remediate non compliant or aging items in accordance with firm and client guidelines.
• Ensure timely resolution of unallocated cash and trust balances, maintaining strong internal controls and supporting accurate financial reporting.
• Manage month end and month-open activities, including generation of proformas and supporting reports, monitoring attorney proforma submission deadlines, and final billing approvals for WIP adjustments.
• Support onboarding of lateral hires and transitions related to departing attorneys.
• Conduct periodic reviews and provide feedback to direct reports to maintain accuracy and adherence to firm and client requirements of rate compliance, alternative fee arrangements (AFAs), volume discounts, multi-payor setups, and other complex billing agreements.
• Lead the evaluation, testing, and implementation of billing systems, tools, and process enhancements, acting as a key contributor to technology and operational improvements.
• Mentor direct reports through performance management, coaching, goal setting, and professional development, fostering a high performing and accountable billing team.
• Deliver regular, concise updates to firm leadership regarding billing statuses, risks, trends, and opportunities for efficiency and optimization.
• Establish, monitor, and report on key performance indicators (KPIs) to measure departmental effectiveness and alignment with organizational goals.
• Drive continuous process improvement initiatives to enhance billing accuracy, efficiency, client satisfaction, and overall operational excellence.
• Stay current on industry trends, best practices, and advancements in legal billing technology, recommending and implementing innovative solutions where appropriate.
• Develop, maintain, and enforce documented standard operating procedures (SOPs) to ensure consistency, compliance, and scalability within billing…