Warehouse Manager

Job Description:

Warehouse Manager

Location:

Phoenix, AZ 85043

When you join the Dircks team, you become part of the fastest growing Moving & Logistics companies. We know that happy employees make better employees, which is why Dircks provides the opportunity to earn excellent wages and benefits that include 401(k) plans, medical insurance, and great onsite perks.

Dircks Moving & Logistics is seeking a Warehouse Manager who will be involved in interactions with our customers, Operations, and Customer Support while ensuring we deliver the highest quality service to our customers.

Directs and coordinates activities of workers engaged in moving, inventorying, vaulting, and storing goods by performing the following duties personally or through subordinate supervisors.

• Inspects warehouse facilities, equipment, and recommends changes in allocation of space and procedures to supervisor.
• Examines items to be moved, to ascertain approximate weights, and type of equipment and materials required.
• Manages equipment, materials, and warehousing inventory.
• Establishes operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current.
• Inspects physical condition of warehouse and equipment.
• Prepares work order for repairs and requisitions for repair/replacement of equipment.
• Confers with department heads to ensure coordination of warehouse activities.
• Directs assigned crews to specific tasks and manages manpower to ensure efficiency.
• Directs salvage of damaged or used materials.
• Advises employees on care and preservation of items received, stored, and shipped; methods and use of equipment in handling, storing, maintaining, and shipping stock; and related problems.
• Traces history of items to determine reasons for damages or discrepancies between inventory and stock control records and recommends remedial actions to resolve discrepancies.
• Determines work procedures, prepares work schedules, and expedites workflow.
• Issues written and oral instructions.
• Ensures inventory transactions are being completed correctly by warehouse team.
• Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures.
• Studies and standardizes procedures to improve efficiency of subordinates.
• Maintains harmony among workers and resolves grievances.
• Prepares composite reports from individual reports of subordinates.
• Maintains inventory control systems utilizing company software.
• Trains and supports local crews in the warehouse.
• Manages drivers and ensures customer deliveries are handled in a timely manner.
• Solicits new and existing customers for freight opportunities.
• Communicates effectively with customers, drivers, dispatchers, and other departments to ensure a smooth and efficient operation.
• Participates in monthly and weekly team meetings. Hosts meeting with warehouse support staff.

• Problem Solving – Identifies and resolves problems in a timely manner.
• Technical Skills – Pursues training and development opportunities;
  Strives to continuously build knowledge and skills.
• Customer Service – Manages difficult or emotional customer situations;
  Responds promptly to customer needs;
  Responds to requests for service and assistance.
• Interpersonal – Maintains confidentiality.
• Teamwork – Balances team and individual responsibilities;
  Contributes to building a positive team spirit;
  Puts success of team above own interests.
• Organizational Support – Follows policies and procedures;
  Completes administrative tasks correctly and on time;
  Supports organization's goals and values.
• Adaptability – Adapts to changes in the work environment;
  Manages competing demands;
  Changes approach or method to best fit the situation;
  Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality – Is consistently at work and on time.
• Initiative – Volunteers readily;
  Seeks increased responsibilities;
  Looks for and takes advantage of opportunities;
  Asks for and offers help when needed.
• Planning/Organizing – Prioritizes and plans work activities;
  Uses time efficiently.