Service Manager

Responsibilities

• Forecasts goals and objectives for the department and strives to meet them.
• Hires, trains, motivates, counsels, and monitors the performance of all service department staff.
• Prepares and administers an annual operating budget for the service department.
• Monitors and controls the performance of the department using appropriate reports, tracking systems, and surveys.
• Develops and implements a marketing plan which promotes new and repeat business.
• Understands, keeps abreast of, and complies with federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
• Understands and ensures compliance with manufacturer warranty and policy procedures.

• Bachelor's degree (B.
  
  A.) from four-year College or university, preferred.
• Two to four years’ related experience and/or training; or equivalent combination of education and experience.
• Must be able to manage simultaneous custom projects with strong understanding of production scheduling.
• Must have good verbal communication skills and the ability to calmly resolve issues that arise.
• Must be able to motivate others and lead by example.
• Must be self‑motivated, detail oriented and professional at all times.
• Manufacturer Training
• Must have a valid Driver's License.
• Must be available to dispatch calls at any time of the day/night.

• 401(k)
• Dental Insurance
• Health Insurance
• Life Insurance
• Paid Time Off
• Tuition Reimbursement
• Vision insurance

• Only full-time employees are eligible.

We are available when you need us most: 24 hours a day / 7 days a week / 365 days a year.