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Commercial Lines Service Manager

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Capstone Search Group
Full Time position
Listed on 2026-07-07
Job specializations:
  • Management
    Risk Manager/Analyst
  • Insurance
    Risk Manager/Analyst
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below

About the Role

As the Commercial Lines Service Manager
, you get to be involved in every aspect of the agency’s non-sales operations. It’s a great opportunity to impact the company’s portfolio, retention, and future growth.

Duties & Responsibilities
  • Oversee day-to-day service operations and service delivery
  • Monitor workloads to ensure appropriate account distribution and staffing levels
  • Maintain procedures and best practices
  • Audit processes
  • Assist with complex issues and help resolve escalated matters
  • Ensure proper documentation and utilization of agency management systems and other technology
Skills & Experience
  • Minimum 5-7 years of Commercial Property and Casualty insurance industry experience
  • Prior management or supervisory experience required
  • State insurance license
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