Sr Manager, Digital Product Management; PL

Senior Team Manager, Digital Product Management (People Leader)

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.

Charles Schwab Digital Retail delivers innovative, client-centric digital experiences that simplify complex financial workflows and drive enterprise growth.

We are seeking a Senior Team Manager, Digital Product Management (People Leader) to lead product strategy and a team of product managers across rep-assisted onboarding capabilities, including digital document workflows, enrollment, and platform integrations. This role sits at the intersection of product, engineering, and operations—driving scalable, high-quality solutions.

This is a people leadership role with accountability for developing talent, establishing strong product practices, and ensuring consistent execution across teams. You will also shape operating models, influence prioritization across domains, and build capabilities that scale beyond your team.

You will oversee delivery of the roadmap for backend-driven digital capabilities and serve as a systems-level leader, aligning cross-team dependencies and translating strategy into scalable solutions.

We are looking for a client-focused product leader who thrives in ambiguity, brings strategic perspective, and drives both outcomes and operational excellence.

What You'll Do

Product Strategy & Vision

• Define and drive a clear, outcome-focused product vision and roadmap aligned to enterprise priorities and industry trends
• Influence roadmap prioritization using synthesized client data, market insights, and cross-domain signals
• Identify opportunities to modernize and scale digital onboarding, forms, and document workflows
• Align product strategy to broader organizational goals, balancing short-term delivery with long-term impact
• Establish success metrics, business outcomes, and prioritization frameworks

Execution & Delivery Leadership

• Own end-to-end delivery of complex, cross-functional initiatives
• Translate strategy into actionable product plans, requirements, and delivery milestones
• Drive consistent, high-quality execution across multiple product teams
• Set planning cadences and ensure accountability to OKRs across teams
• Escalate and resolve cross-domain delivery issues and systemic risks

People Leadership & Team Development

• Lead, coach, and develop a team of product managers across multiple product areas
• Establish clear ownership, accountability, and operating standards for product teams
• Provide structured feedback, career development, and mentorship
• Build a strong team culture grounded in ownership, clarity, and continuous improvement
• Ensure effective capacity planning, prioritization discipline, and alignment across the team
• Coach product managers on decision-making, prioritization, and product practices across teams
• Create stretch opportunities and development paths aligned to business priorities

Cross-Functional Partnership

• Partner closely with Engineering, UX, Operations, Legal/Compliance, and Business leaders
• Align stakeholders around priorities, tradeoffs, and sequencing
• Operate as the single-threaded product leader across multiple teams and domains
• Facilitate high-stakes discussions and drive alignment across complex stakeholder groups
• Collaborate with senior leaders to achieve shared outcomes and resolve conflict across teams

Client & Representative Experience

• Develop deep understanding of client and representative workflows, needs, and pain points
• Champion simple, intuitive, and scalable experiences
• Balance experience improvements with operational efficiency and risk requirements
• Use patterns in client data and feedback to influence decisions beyond immediate team scope
• Ensure delivered experiences consistently meet defined quality and outcome standards

Product Discovery &…