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Head of Retail Operations & Growth

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Veracity Insurance
Full Time position
Listed on 2026-07-14
Job specializations:
  • Management
    Operations Management
Salary/Wage Range or Industry Benchmark: 165000 - 175000 USD Yearly USD 165000.00 175000.00 YEAR
Job Description & How to Apply Below

Veracity Insurance seeks an experienced Director of Retail Operations to lead the Retail line of business (Insurance Canopy) and drive scalable, sustainable operations that boost revenue and customer satisfaction. Reporting to the CEO, you will manage account manager teams and collaborate with Sales, Marketing, CRM, Program Management, Product, and Underwriting to align with company goals.

You will develop strategic plans, set KPIs, and lead process improvements, technology integrations, and

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