Program Mgmt Sr Manager-ProdDev

** Job Description*
* Oracle Cloud Infrastructure (OCI) is building the next generation of AI infrastructure to power the world's largest AI workloads. As OCI rapidly expands its global AI footprint, ensuring fleet availability, operational excellence, and scalable repair execution has become critical to delivering exceptional customer experiences.

The AI Infrastructure Fleet Health organization is responsible for improving GPU fleet availability by driving repair operations, operational governance, customer fleet health, engineering partnerships, reporting, and automation. Our mission is to build scalable operational mechanisms that enable Oracle's AI Infrastructure to grow while continuously improving reliability, efficiency, and customer outcomes.

We are looking for an experienced  
** Senior Manager, Technical Program Management
** to lead our India-based AI Infrastructure Repair Program Management organization. This leader will manage a team of Technical Program Managers responsible for customer fleet health, repair programs, operational governance, partner engagement, reporting, and cross-functional execution.

This is a highly visible leadership role requiring strong program management expertise, operational excellence, people leadership, and the ability to influence engineering, operations, and business leaders across Oracle.

** Responsibilities*
* As Senior Manager, Technical Program Management, you will:

** Lead a High-Performing TPM Organization*
* + Build, mentor, and grow a team of Technical Program Managers supporting Oracle AI Infrastructure.

+ Establish execution standards, operating mechanisms, and career development plans for the TPM organization.

+ Foster a culture of ownership, accountability, operational excellence, and continuous improvement.

+ Lead hiring, onboarding, coaching, and performance management for the India TPM organization.

** Drive Fleet Health Strategy*
* Lead technical program execution across critical Fleet Health initiatives, including:

+ Strategic customer fleet health

+ Repair operations and governance

+ GPU availability programs

+ Partner management (NVIDIA, AMD, hardware vendors)

+ Spare parts and RMA governance

+ Operational readiness

+ Metrics and reporting

+ Automation and tooling initiatives

Own the operating rhythm that ensures programs execute predictably and scale with Oracle's rapidly growing AI Infrastructure.

** Deliver Cross-Functional Programs*
* Partner across Engineering, SRE, Data Center Operations, Supply Chain, Customer Success, Product Management, and executive leadership to:

+ Remove operational blockers

+ Prioritize initiatives

+ Resolve escalations

+ Improve repair workflows

+ Deliver measurable improvements in fleet availability

Lead large-scale cross-functional initiatives from concept through execution.

** Build Operational Excellence*
* Develop and mature operational mechanisms including:

+ Executive Business Reviews

+ KPI Reviews

+ Weekly Operations Reviews

+ Repair Governance

+ Customer Health Reviews

+ Risk Management

+ Escalation Frameworks

+ Executive Reporting

Use data to drive prioritization, decision making, and continuous improvement.

** Drive Automation and Scale*
* Partner closely with engineering teams to improve tooling, reporting, and automation that reduce manual effort and improve operational efficiency.

Champion AI-assisted operational workflows, scalable dashboards, standardized reporting, and process automation to enable future growth.

** Minimum Qualifications*
* + Bachelor's degree in Computer Science, Engineering, Information Technology, or related technical discipline.

+ 10+ years of experience leading large cross-functional technical programs in cloud infrastructure, distributed systems, or enterprise technology.

+ 3+ years of people management experience leading Technical Program Managers or similar technical organizations.

+ Demonstrated success leading complex programs across engineering, operations, and business organizations.

+ Experience building and scaling operational governance and executive business rhythms.

+ Strong executive communication and stakeholder management skills.

+ Proven ability to influence senior technical and business leaders without direct authority.

+ Experience developing KPI frameworks, operational metrics, and executive reporting.

+ Ability to manage multiple competing priorities in a fast-paced, rapidly evolving environment.

** Preferred Qualifications*
* + Master's degree in Computer Science, Engineering, Business Administration, or related discipline.

+

Experience with cloud infrastructure, AI/ML infrastructure, GPU operations, HPC, or hyperscale platforms.

+ Experience leading repair operations, fleet management, infrastructure operations, or service reliability programs.

+ Familiarity with NVIDIA, AMD, GPU lifecycle management, or large-scale hardware deployments.

+ Experience working closely with Software Engineering, SRE, and Infrastructure Operations teams.

+ Experience building automation, reporting platforms, telemetry solutions, or…