Area Practice Manager - Phoenix, AZ

Area Practice Manager – Mesa & San Tan Valley, AZ

Qual Derm Partners is the largest multi-state female-founded and owned dermatology network serving 150+ locations across 17 states.

• Manage and implement patient operational processes to provide an experience that is brand standard
• Develop and oversee operational processes that entail open and clear communications to all patients and superior follow-up
• Ensure highest clinical and service standards across every touch point in the organization
• Monitor measurement through client survey initiative

• Working Manager position. Coach, staff, backfill, and assist the Practice Manager position as needed
• Keen understanding of how important talent is to brand development – people are our most important asset
• Recruit, train, compensate, motivate, retain
• Understand staffing model and ensure adequate team coverage is in place at all times
• Strong commitment to training, delegation and empowerment
• Superb communicators both up and down in the organization
• Create an atmosphere of energy, optimism, selflessness and teamwork
• Creation of personal and professional development plans and updated job descriptions
• Measure and improve employee satisfaction

• Believe in and personify the Pinnacle brand
• Ultimate accountability for center growth (P&L)
• Absolute resource and partner to all partner site clinicians and owners
• Contribute to the strategic direction of Pinnacle
• Responsible for productive practice outreach and marketing initiatives including personal outside calls, CEs, lunch n' learns, conferences, etc.

• Profound understanding and commitment to analytics through forecasting models, regular reporting, and ongoing optimization
• Daily management of a budget and ensure tight financial controls
• Full understanding and management of workforce costs and deployment

• High degree of technical capability and understanding of all our technical systems inside and out
• Ensure patient privacy and HIPAA guidelines and processes are in place and executed daily
• Ensure the highest accuracy of system data consistent with brand standard
• Utilize technology to streamline client experience

• Proven experience in leading and building an organization
• 3–5 years of prior management experience in an environment where you were responsible for managing a P&L and daily staffing schedules
• Financial acumen
• Forecasting
• Understanding of daily reporting and how to manage a P&L
• Achieving profitability and patient mix goals
• Exceptional communication and strong knowledge and application of the English language, including grammar and spelling
• High level of customer service execution
• Tech savvy
• Clinical understanding
• Ability to work within tight deadlines
• Innovation – must be able to proactively drive operational and clinical efficiency to keep Pinnacle on the leading edge
• Bachelor's Degree or recognition of equivalent experience

• Competitive Pay – attractive compensation to reward your hard work
• Comprehensive Health Coverage – includes Medical, Dental, and Vision plans to keep you covered
• Generous 401(k) Plan – company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
• Paid Time Off (PTO) – accrue PTO from day one, and enjoy 6 paid holidays and 2 floating holidays each year
• Company‑Paid Life Insurance – basic coverage with optional additional plans
• Disability Protection – short‑term and long‑term coverage to protect you
• Additional Wellness Plans – accident, critical illness, and identity theft protection
• Employee Assistance Program (EAP) – confidential support for personal or work‑related challenges
• Exclusive Employee Discounts – special discounts just for you
• Referral Bonus Program – earn bonuses by referring qualified candidates to join the team

Qual Derm Partners is an equal opportunity employer. Applicants must be currently authorized to work in the United States on a full‑time basis.